Senior Product Designer

Make Your Mark as a Senior Product Designer at Storio group

About the role:

This is a high-impact position focused on leading a significant digital experience redesign. Your work will directly improve customer conversion and lifetime value, helping our customers make joy unforgettable. You will set the design foundation for future innovation within a dedicated customer experience team.

How You Embrace Curiosity Daily

• Drive best-in-class solutions that are usable, desirable, and accessible across end-to-end customer edge cases
• Lead complex projects that impact the entire customer experience across platforms and AI domains
• Conduct frequent usability testing to gather early and continuous feedback from users
• Ensure design feasibility by collaborating closely with Engineering and identifying opportunities to leverage AI for innovation
• Co-lead feature discoveries with the Product Manager (with input from engineering and supported by UX research and analytics) to deeply understand customer and business problems, ensuring data and insight-informed solutions
  
  
  
  

How You Make Your Mark

• Partner with your Product Manager to decide and prioritise the most important problems to solve for customers and the business
• Align with Marketing, Brand, Commercial, and Customer Care teams to build business needs into the design process
• Coach and mentor junior designers within your Design team, ensuring high-quality output aligned with the Product Design practice
• Contribute greatly to the maturity of the Product Design practice, such as the design system and principles
• Present work clearly in team and company meetings, adjusting your message for various stakeholders and leaders
  
  
  
  

What You Bring To The Team

• Proven experience leading discovery processes for complex or unclear problems, including facilitating decision-making
• Expertise working within agile teams and collaborating on initiatives involving many teams and stakeholders
• Skill in breaking down user problems and using outcome framing, like hypotheses or Jobs to Be Done
• Mastery in prototyping complex interactions and choosing the right fidelity, from sketching to high-fidelity
• Confidence conducting user testing and clearly defining smaller research questions to guide design
• Ability to clearly explain how design solutions help meet overall business goals and the product's long-term vision
• You consistently share work and seek or give valuable feedback, showing an open design culture
• New ideas and techniques: you will challenge the status quo by taking responsibility of shaping new initiatives and trialling new ways of working
  
  
  
  

What Sets You Apart

• Proficiency with Figma
• Strong understanding of designing user journeys, flows and interfaces
• Designing for native apps and web
• Familiarity with working with success measures / metrics, analytics data, a/b testing
• Working with design systems and various guidelines e.g. brand, UX principles
• Knowledge of AI to drive design practice and UX
  
  
  
  

About Us
At Storio Group, we help people hold onto life's moments. We make personalised photo products that turn fleeting memories into things you can keep, share, and re-live.

Every person at Storio Group helps create our products and shape our company. You will see the impact of your work daily. We invite you to make your mark on our business, products, and customers' lives.

We act with heart by putting people first and valuing diverse perspectives. We give our best and aim for high standards in all we do. We own our work, taking initiative to find solutions. We embrace curiosity, always learning and trying new things. We find the joy in our work and create a positive environment.

Equal Opportunities & Right to Work

Storio Group is an equal opportunity employer, celebrating diversity and fostering an inclusive environment. If you require reasonable adjustments during interviews please contact our HR team.

Applicants must also have the legal right to work in the position's country without requiring sponsorship.