Delivery Manager

The Delivery Lead is responsible for managing multiple initiatives within the Markets Operations Technology space, ensuring high-quality and cost-effective delivery throughout the project lifecycle. This role requires strong expertise in Agile delivery, stakeholder management, and project governance, ideally with a background in software engineering.

Key Responsibilities:

• Lead agile, cross-functional software delivery teams to achieve business outcomes, removing impediments and fostering high performance.
• Ensure end-to-end delivery of projects, delivering demonstrable value in every iteration.
• Collaborate with Tech, Quality, Architecture, UX/UI, and Product Owners to deliver products and improve processes.
• Manage scope and schedules using Agile prioritization and value-driven approaches.
• Support creation and management of user stories, backlog, and product roadmap with TPMs and Product Owners.
• Partner with PMO to allocate resources, validate financial forecasts, and reconcile project expenditures.
• Define and report on project progress, milestones, risks, and escalate issues promptly.
• Represent projects in governance forums and ensure adherence to client Change Framework methodologies.
• Act as a catalyst for continuous improvement in delivery performance and quality.

Required Skills & Experience:

• Strong knowledge of Agile frameworks (Scrum, Kanban) and delivery practices.
• Proven experience in project management or product ownership roles.
• Excellent stakeholder management and communication skills (technical and non-technical).
• Risk management expertise with ability to mitigate internal and external risks.
• Strong planning, organizational, and leadership skills.
• Ability to work independently and navigate ambiguity in complex projects.

Preferred Qualifications:

• Global experience working with distributed teams.
• Experience in large-scale change programs and portfolio management.
• Background in financial services or investment banking.
• Certifications such as PMP, SAFe, or Scrum Master are a plus.

Core Competencies:

• Strategic thinking and problem-solving.
• Quality-first mindset and conflict resolution skills.
• Strong interpersonal and team collaboration abilities.