Senior Manager, Change Management

We are partnering with a leading telecom client to hire a Change Manager (Technology & Transformation) to drive organisation-wide change, especially across technology-led transformation initiatives.

Responsibilities

• Lead change management for major technology and transformation projects.
• Plan and deliver stakeholder engagement, readiness, impact assessments, communications, and training.
• Partner with technology vendors and internal teams to define roles, outcomes, and success measures.
• Build and maintain a change management playbook with tools, templates, and best practices.
• Coach and enable stakeholders to apply change management at scale.
• Promote change management as a core organisational capability.
• Stakeholders: HR, business leaders, internal teams and external technology partners.

Requirements

• 10+ years’ experience in change management, including 4+ years as a Change Manager.
• Proven success in multi-location or multi-country technology adoption projects.
• Change management certification (e.g. Prosci) preferred.
• Strong stakeholder management and communication skills.
• Experience building scalable change processes and tools.