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AI-Powered Job Summary
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This role offers the opportunity to take ownership of a critical area within payments products and partner integrations, directly influencing the merchant and shopper experience. As a Senior Product Manager, Payments, you will work hands-on with engineering, design, support, and partner teams to define priorities, improve reliability, and enhance the overall payments journey. Your work will span onboarding, checkout, refunds, disputes, payouts, and reporting, ensuring seamless and high-trust experiences. You will use data, merchant feedback, and support signals to make informed trade-offs and drive measurable outcomes. This role combines strategic thinking with executional rigor in a fast-paced, high-impact environment, offering the chance to shape the payments ecosystem at scale.
Accountabilities
- Own product direction and execution for a defined segment of the payments product portfolio.
- Improve merchant and shopper experiences across onboarding, checkout, refunds, disputes, payouts, reporting, and reliability.
- Reduce failures, friction, and support volume while improving product ratings and merchant trust.
- Define success metrics, make trade-offs explicit, and prioritize initiatives based on data, merchant feedback, and support signals.
- Collaborate with priority payments partners to improve integrations, manage dependencies, and resolve issues.
- Communicate progress, risks, and decisions clearly to stakeholders in a distributed environment.
- Write briefs, PRDs, and prototypes as needed, and review flows and designs in tools like Figma.
- 7+ years in product management roles with senior individual contributor experience owning complex problem spaces.
- 4+ years of experience in payments or fintech, preferably on large-scale or global product launches.
- Strong product judgment and ability to make informed decisions with incomplete information.
- Experience managing high-trust systems where reliability is critical.
- Ability to collaborate closely with engineers and designers, understanding technical constraints and trade-offs.
- Strong analytical skills, practical experience with metrics, dashboards, and instrumentation.
- Clear written and verbal communication, particularly in distributed or asynchronous environments.
- Familiarity with WooCommerce, WordPress, or open-source ecosystems is a plus.
- Competitive salary range of USD $170,000–$240,000 (paid in local currency).
- Fully remote position with flexible work-from-home policies.
- Open vacation policy with no strict limits.
- Professional development opportunities and access to company-wide learning resources.
- Opportunity to work on high-impact, large-scale payment systems used globally.
- Collaborative and inclusive culture in a distributed, international team.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Key Skills
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