Junior Application Specialist

DistroArgentina1 day ago

Full-timeInformation Technology

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We are seeking an experienced Application Specialist to maintain and improve the operation of our enterprise applications. This role involves direct interaction with end-users and internal technical teams, supporting complex environments with multiple applications, integrations, and data flows.

Key Responsibilities~

Ensure stable operation of enterprise applications and timely resolution of incidents.
Support end-users with access, data visibility, or application functionality issues.
Facilitate transition of new features from development to production.
Drive continuous improvement and optimization initiatives.
Support automation of manual operational tasks to enhance service consistency and efficiency.
Communicate effectively with stakeholders during incident/problem management.
Handle operational escalations and ensure clear follow-up on high-priority issues.
Work with Agile methodologies (Kanban, Scrum, SAFe) and participate in release management.

Required Skills & Experience~

3–4 years providing application support in complex environments.
Strong SQL Server skills (2+ years), including advanced querying, troubleshooting, performance analysis, and data validation.
Hands-on experience with AWS Cloud services such as RDS, EC2, S3, CloudWatch, or Lambda.
Experience in incident and problem management; ITIL exposure preferred.
Proficient with ITSM tools like ServiceNow, Jira, Confluence.
Familiarity with CI/CD pipelines (GitLab, Jenkins, or equivalent).
Ability to manage multiple tasks with strong attention to detail.
Experience supporting enterprise applications (ERP, CRM, or custom internal apps).
Clear communication with technical and non-technical stakeholders.
English conversational/technical proficiency.
Availability to work within Americas time zones.

Preferred Skills (Nice-to-Have)~

Experience with Snowflake or other cloud-based databases.
Programming knowledge in Java or Python for simple automations (~10–15% of role).
Exposure to release engineering, feature rollouts, or deployments.
Experience in financial services environments.
AWS certification (Cloud Practitioner, Solutions Architect Associate, etc.).
Experience creating or optimizing cloud database structures.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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