Contentsquare
People Operations Apprentice
ContentsquareFrance2 days ago
InternshipRemote FriendlyBusiness Development, General Business +1
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

The People Operations (POps)team is at the core of this success, ensuring all employees benefit from a seamless and compliant experience, from onboarding to offboarding. Join us for a key operational role in a fast-growing, international Tech/SaaS environment.

Your Mission: Operational Excellence and Employee Management

Reporting to the People Operations Manager France, you will be an indispensable partner, ensuring the complete administrative management of employees, from onboarding to offboarding, including termination processes, and guaranteeing the reliability of HR data.

Onboarding and Integration

  • Preparation for Arrival: Handle the administrative management for new hires (DPAE, creation of files in the HRIS, enrollment in mutual insurance/providence plans, welcome documents, Employment contract).
  • HR Logistics: Coordinate administrative actions with internal services (IT, Office Management) to ensure a smooth welcome process.

Employee Lifecycle and Operational Support

  • Daily Administrative Management: Monitor and manage daily employee lifecycle events (contract addendum, specific leave requests, various certifications, occupational health visits).
  • Ticket Management and Support: Act as the primary and reactive point of contact for employees regarding HR administrative questions and requests submitted via our ticketing tool JIRA.
  • Payroll Support and EVP (Variable Pay Elements): Actively participate in the monthly payroll process by ensuring the timely and reliable collection, verification, and transmission of Variable Pay Elements (EVP) to the Payroll service (absences, bonuses, leave, etc.).

Offboarding and Management of Terminations

  • Handling Standard Exits: Manage the complete administration for terminations initiated by the employee or by mutual agreement (resignations, end of trial periods, and negotiated terminations – ruptures conventionnelles).
  • Support for Complex Procedures: Actively assist the People Business Partner (PBP) team, Legal team, and Payroll team in managing more complex procedures (layoffs/dismissals and litigation files), including preparing correspondence, calculations, and rigorous documentation/archiving.

HRIS and Process Improvement Projects

  • HRIS (Workday): Contribute to the administration and optimization of our Workday HRIS tool (profile updates, workflow management, testing new features).
  • Data Reliability: Guarantee the quality, integrity, and reliability of data entered into the HRIS, which is essential for payroll, legal compliance, and reporting.
  • Documentation and Processes: Document and update HR administrative procedures (including payroll and offboarding processes) to ensure operational compliance and efficiency across the international scope.

Strategic Partnership with People Business Partners (PBPs)

  • As a trusted partner, you will support the PBPs on critical and sensitive employee matters, ensuring:
  • Compliance and Accuracy: Help maintain high standards of legal compliance, data accuracy, and documentation quality across complex cases.
  • Material Preparation: Contribute to preparing key materials (letters, calculations, files) for PBP/Legal/Payroll usage.
  • Process Efficiency: Ensure processes run smoothly and efficiently through strong anticipation and responsiveness.
  • Cross-Functional Collaboration: Serve as the crucial link between PBPs, Legal, and Payroll, gaining a unique opportunity to understand strategic HR decision-making from the inside.
  • Employee Experience: Through tight collaboration, contribute to elevating the overall employee experience in sensitive situations.

Education:

  • You are pursuing a Master 1 (M1) or Master 2 (M2) in Human Resources, Labor Law or Management.

Technical Skills:

  • Knowledge of and interest in French Labor Law and Personnel Administration.
  • Excellent proficiency with office tools (Excel is mandatory).Prior experience or knowledge of an HRIS (ideally Workday) is a significant asset - but not mandatory.
  • Fluent English (written and spoken) is essential for our international environment.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

  • Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
  • Work flexibility: hybrid and remote work policies
  • Generous paid time-off policy (every location is different)
  • Lifestyle allowance
  • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
  • Every full-time employee receives stock options, allowing them to share in the company’s success
  • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
  • And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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