You will work closely with senior product managers, engineering, design, data,

operations, and external partners to deliver a seamless, secure, and high-converting

payment experience. You will primarily contribute to execution, analysis, and

incremental improvements of payment and UPI flows, while gradually taking more

ownership as you grow.

Key Responsibilities

• Assist in maintaining the product roadmap and backlog for payments and UPI in

line with the direction set by senior product leaders.

• Support the definition and optimisation of UPI and payment flows across

onboarding, authorization, success/failure, refunds, settlements, and disputes

under guidance.

• Draft clear PRDs, user stories, and acceptance criteria with reviews from senior

PMs, and coordinate with Engineering and Design to ensure timely, high-quality

delivery.

• Use dashboards and tools such as Excel or BI tools to monitor funnel

performance, success rates, and drop-offs, and support simple A/B tests or

experiments to improve conversion.

• Help manage integrations and daily interactions with external partners like PSPs,

banks, gateways, and aggregators, especially around SLAs and production

issues.

• Participate in monitoring system health and reliability, helping coordinate with

engineering and operations to quickly diagnose and resolve incidents.

• Prepare concise product reports, dashboards, and updates for leadership and

cross-functional stakeholders.

• Stay updated on key trends in the payments and UPI ecosystem and share

relevant insights with the team as input into product thinking.

Required Qualifications

• 1–4 years of experience in product management, business analysis, or

operations role in a fintech environment.

• Some exposure to payments or fintech (for example UPI, cards, net banking,

wallets, etc. ).

• Comfort working with data using Excel ; familiarity with SQL or BI tools is an

advantage but not mandatory.

• Experience contributing to the launch or improvement of any user-facing

product or internal tool.

• Ability to write clear documents, break down problems into smaller parts, and

prioritize tasks with support from senior PMs.

Good to Have

• Experience collaborating with payment gateways, aggregators, banks, or PSPs in

any capacity.

• Basic understanding of concepts like refunds, settlements, disputes, and fraud

or risk controls.

• Exposure to other payment methods such as cards, net banking, wallets, BNPL,

or recurring payments.