B2Bnetwork
Project IT analyst (junior)
B2BnetworkPoland7 hours ago
Full-timeRemote FriendlyInformation Technology
Detailed Description Of Work Task To Be Carried Out

The project's goal is to transofmr the standard Bank change management process by:

  • evaluating needs and capabilities of different Bank areas, domains, units, teams, projects etc.
  • introducing customized approaches toward change management process (e.g. introducing local CABs, delegating higher authority to local CABs, delegation/ decentralization of risk acceptance)

Responsibilities

The IT analyst will be directly reporting to the project manager (likely to work closely with the Product Owner too) and will be responsible for:

  • facilitating internal workshops with various stakeholders
  • defining recommendations for change management customization
  • collecting the requirements, transforming them into user stories and other tasks
  • providing and updating project and operational documentation (e.g. Process librabry - a Confluence-based one stop shop for most IT/ ITIL processes)
  • other typical project tasks

Must-have Knowledge And Experience

  • Change management proficiency
  • Requirements analysis and definition
  • Jira and Confluence operational proficiency

Nice-to-have Knowledge And Experience

  • good at other ITIL practices, especially incident and problem management
  • familiar with BMC Helix platform

Location: Gdansk, Gdynia, Warszawa/ Łódź -

Hybrid: possibility to work remotely up to 60%.

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