Booking.com
Senior Product Manager
Booking.comSingapore4 days ago
Full-timeProduct Management, Marketing
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Booking.com for Business is a travel product designed for the needs of small and medium size enterprises. It lets companies book and manage business trips — stays, flights, and car rental — in one place. Our primary users are business owners, travel managers and business travellers who need a simple, policy-compliant way to organise and manage their trips. We provide additional business-oriented functionality on top of the core Booking.com benefit offering - loyalty programmes, 24/7 customer support, etc.

The product is built in partnership with Serko Ltd. as a white-label solution based on their platform Zeno, meaning we design Booking.com-branded experiences on top of Serko’s technology. In this setting our team is responsible for customer acquisition and creates connection points between Booking.com and Booking.com for Business, adapting existing Booking.com capabilities to the business travel context. As a Designer I you'll be partnering with product, tech and marketing stakeholders within and outside of our team to attract, activate and retain more small and medium business customers on our platform.

Key specifics of our team are:

  • Focus on rapid experimentation and general agility in order to find and benefit from available opportunities;
  • Work on the intersection of marketing and product development that requires a broad designer skillset;
  • Need to interact with various parts of the business in order to find and engage with the right opportunities to bring more customers to our platform.


Please note: some travel to New Zealand, Europe and the US is required throughout the year.

Role Description:

A Senior Product Manager drives the design, development, and implementation of products based on user needs and the company's product strategy and vision. A Senior Product Manager actively owns and evolves the product strategy and direction for the product area by understanding user, partner, and market needs and by working closely with designers, developers, analysts, researchers, product marketing managers, copywriters and others to deliver successful products.

This is an individual contributor role supported by a Group Product Manager or Director of Product, where it is possible to learn and be mentored by others to learn the skills, acquire the experience, and grow through development plans to become a leader in product management.

Key Job Responsibilities and Duties:

  • Responsible for the short and long term roadmap for the product area.
  • Identify user needs through various methods of research (quantitative, qualitative, market research, benchmarking)
  • Responsible for data analysis, experimentation, and reporting on their product to drive changes and improvements to the user experience.
  • Building of business cases and supporting business models to be able to understand and explain the impact of team on the wider business
  • Supporting and assisting in the driving of track level strategy including vision setting, roadmap planning, and influencing of business unit strategy.
  • Serve as the product team’s primary contact for information, work prioritization, and decision-making
  • Serve as the track’s secondary contact for information, work prioritization, and decision-making.
  • Works independently with support and coaching from senior and group product managers.
  • Actively participate in product networks and the craft community outside of their own track.
  • Contributing to the craft community and company wide efforts where needed (e.g. recruitment activity generating leads, doing phone interviews)
  • Proactively invests time and energy into improving Product Management as a craft in Booking.com


Qualifications & Skills:

  • 5-6 Years of relevant experience
  • Strong interpersonal skills
  • Strong work ethic; self-directed and resourceful
  • Solution oriented and result driven
  • Proactive, flexible and capable of working independently as well as working in a team
  • Good communication (e.g. public speaking) and analytical skills
  • Ability to multi-task & flexible attitude
  • Strong project management skills
  • Experience in data testing


Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

  • Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
  • Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit


Diversity, Equity and Inclusion (DEI) at Booking.com:

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

  • Let’s go places together: How we Hire
  • This role does not come with relocation assistance.


Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Skills

Ranked by relevance
Apply