Tata Communications is a leading global digital infrastructure provider, enabling enterprises to thrive in a hyperconnected world. As a trusted partner in digital transformation, the company delivers solutions in network, cloud, security, mobility, IoT, and collaboration to businesses worldwide.

1. Global Reach: Serving over 7,000 customers globally, including 300 of the Fortune 500 companies.
2. Network Leadership: Our global network carries 24% of the world’s internet routes, with over 7,600 petabytes of internet traffic traveling across it each month.
3. Industry Recognition: Named a ‘Leader’ for the tenth consecutive year in the 2023 Gartner® Magic Quadrant™ for Network Services (Global).
4. Great Place to Work: Certified as a Great Place to Work® in America, Canada, Greater China, India, UK, Hong Kong & Singapore.
5. Infrastructure: We own 710,000 km of subsea fiber (over 17 times around the equator) and 210,000 km of terrestrial fiber.
6. Voice Traffic Leadership: Carry 53 billion minutes of wholesale voice traffic annually.
7. Official F1 Connectivity Provider: Powering millions of users on Formula1.com and delivering cutting-edge connectivity for the F1 experience.

About the Role

Join Tata Communications as a Sr. Project Manager, where you will take ownership of end-to-end program and project management within the Hybrid Network Services domain. In this critical operational role, you will lead the delivery of complex customer projects, ensuring they align with business requirements and produce a direct impact on our organizational success. You will act as the central point of collaboration, bridging the gap between customer needs and technical execution to deliver world-class digital infrastructure.

Key Responsibilities

• End-to-End Execution: Lead the initiation, scheduling, tracking, and execution of projects following global standard templates and methodologies.
• Technical Collaboration: Partner with Engineering teams to evaluate customer requirements, assess technical feasibility, and ensure operational alignment of proposed solutions.
• Planning & Monitoring: Develop comprehensive project plans and schedules, tracking progress rigorously against established performance metrics.
• Financial Stewardship: Manage project budgets and revenue, ensuring all deliveries remain within budgetary constraints.
• Risk Management: Proactively identify project risks and issues, developing robust mitigation strategies to keep timelines on track.
• Stakeholder Engagement: Facilitate periodic meetings with customers, vendors, and internal stakeholders to resolve issues and drive action items.
• Deployment Oversight: Drive technical deployment planning, including OS installation and network configuration, while monitoring implementation success.
• Continuous Improvement: Identify process gaps and lead initiatives to improve order delivery and overall project management methodologies.

Key Qualification & Experience

• Bachelor’s degree in Engineering, Technology, or a related field (or equivalent experience).
• A minimum of 10–15 years in Program Management, including at least 5 years of recent experience specifically within the Telecommunications or IT sectors.
• Proven track record of managing high-value projects to successful completion within budget and scope.

Desired Skills

• Project Mastery: Expert knowledge of program/project management frameworks, risk assessment, and time management.
• Networking Domain Expertise: Deep understanding of IT/Networking systems, including MPLS, DIA, P2P, and Metro Ethernet.
• Technology Proficiency: * SD-WAN: Versa, Cisco, Fortinet, and Aruba.
• LAN/Wi-Fi: Cisco and Aruba technologies.
• Modern Infrastructure: Data Center technologies and SASE.
• Technical Troubleshooting: Experience diagnosing and resolving issues across networks, equipment, and complex systems.
• Operational Efficiency: Skilled in capacity utilization management and driving high levels of customer satisfaction through timely communication.

Perks and benefits:

We offer a competitive salary and a comprehensive benefits package that includes:

• Family healthcare
• Bonus / Incentives
• Flexible benefits program
• Mobile allowance & Business Travel Reimbursement
• Paid time off (including annual leave, medical leave, and other forms of leave)

We are an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We celebrate differences and ensure that all qualified applicants receive fair consideration for employment, regardless of race, colour, religion, gender, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity drives innovation, and we are dedicated to creating a workplace where everyone feels valued, respected, and empowered to contribute their best.