Role: Head of Technology

Location: Remote/Hybrid (UK-Based)

The Brand

A fast-scaling UK-founded online marketplace, operating across the UK, EU and US, with bold global growth ambitions. The business has built significant momentum in recent years and is now entering a critical phase of maturity — shifting from scale-up to globally robust marketplace.

Technology is central to this journey, underpinning commercial performance, customer experience, seller growth and operational resilience

The Role

As Head of Technology, you will set and lead the end-to-end technology strategy for a complex, high-growth marketplace platform. Reporting into the Operations Director, this role carries a clear mandate to modernise, strengthen and scale the technology function — spanning architecture, delivery, operating model, performance and talent.

You will be accountable for ensuring the platform is secure, scalable, reliable and commercially effective as the business accelerates towards £1bn+ GMV, while also leading a reset of how technology teams operate, perform and deliver.

Key responsibilities include:

• Owning the long-term technology strategy, architectural direction and engineering standards
• Designing and executing a roadmap towards globally scalable, resilient architecture
• Leading the transformation of the technology operating model, structure and delivery cadence
• Driving measurable improvements in engineering quality, predictability, velocity and output
• Ensuring technology decisions directly support commercial outcomes such as GMV, conversion, margin and cost-to-serve
• Building strong cross-functional partnerships across Product, Commercial, Operations, Finance, HR and Risk
• Taking full ownership of technology budgets, cloud spend, tooling and vendor optimisation
• Establishing robust governance across delivery, prioritisation, performance management and escalation
• Owning cyber security, platform resilience, risk management and regulatory compliance across multiple regions
• Developing and leading senior technology leaders across engineering, architecture, SRE, QA and design Head of Technology_ December 25…

The Person

This role requires a senior, credible technology leader with experience operating in high-scale, consumer-facing digital environments — ideally marketplaces, ecommerce platforms or similarly complex ecosystems.

You will bring:

• Proven experience leading and transforming technology organisations through periods of rapid scale and maturity
• Strong background in modern architecture and systems design within multi-region, high-availability platforms
• A track record of improving engineering discipline, delivery reliability and organisational performance
• Commercial acumen, with the ability to align technology investment to tangible business outcomes
• Experience owning technology budgets, cloud cost optimisation and vendor strategy
• Deep understanding of security, reliability, risk and compliance in regulated, consumer-data-rich environments
• A leadership style characterised by clarity, accountability, pace and high standards
• The ability to coach senior leaders, address underperformance decisively and build high-trust, high-output teams
• Comfort operating hands-on when required, with a strong bias for execution and visible progress