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Mission
As a Data Transmission Network Engineer, you will ensure the continuous and reliable operation of communication platforms by monitoring networks, resolving incidents, coordinating maintenance, and supporting internal and external stakeholders.
Key Responsibilities
- Monitor and ensure the correct functioning of all Datacom platforms (LAN/WAN, telecom and transmission systems).
- Detect, analyze, troubleshoot, and resolve network incidents and problems.
- Escalate complex issues to network architects, product owners, or external partners when needed.
- Coordinate and follow up on planned and unplanned maintenance activities.
- Communicate with stakeholders during incidents, changes, and planned works.
- Provide operational support to other teams and external parties.
- Maintain accurate technical documentation and operational records.
- Execute administrative and quality-related tasks for Datacom platforms.
- Actively contribute to process improvement and knowledge sharing within the team.
Technical Environment
- LAN/WAN and enterprise networks
- Transmission and telecom technologies: SDH, DWDM, IP/MPLS, VoIP
- Network monitoring and management systems
- Ticketing, documentation, and SLA/KPI tools
Profile & Requirements
- Practical operational knowledge of modern networks: LAN/WAN, SDH, DWDM, IP/MPLS, VoIP
- Experience in a NOC, helpdesk, or network operations role is a strong asset.
- Fluent in Dutch or French, with good knowledge of the other language.
- Good working knowledge of English (mandatory).
- Strong analytical and problem-solving skills.
- Able to work independently, methodically, and under pressure.
- Strong sense of responsibility, urgency, and service mindset.
- Flexible and stress-resistant in a 24/7 operational context.
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