JDL Recruitment is seeking a Customer Fit Out Project Manager for a confidential client delivering large-scale, mission-critical data centre developments. This site-based role is integral to the successful coordination and delivery of all customer-specific works, ensuring end-user requirements are seamlessly integrated into the overall construction programme.

The position supports the Senior Project Manager and plays a key role in managing customer fit-out activities, including office fit-out, telecoms, and security systems, ensuring delivery is achieved safely, on time, within budget, and to agreed quality standards.

Key Responsibilities

• Lead and coordinate all customer and end-user fit-out works, including office spaces, telecoms, security systems, and other client-specific infrastructure.
• Act as the primary point of contact for customer fit-out activities, managing day-to-day communication and queries.
• Liaise closely with contractors, suppliers, and internal teams to ensure customer works are fully integrated with the base build and MEP systems.
• Maintain and manage the programme for customer works, identifying risks, dependencies, and interface points with the wider construction programme.
• Track progress against key milestones and provide regular updates and reports to the Senior Project Manager.
• Coordinate design reviews, approvals, and change management processes related to customer scope.
• Monitor and control costs associated with customer fit-out works, escalating potential issues at an early stage.
• Support commissioning, integration, and handover of customer systems, ensuring installations are fully functional and compliant.
• Work collaboratively with internal departments including Design, Operations, IT/Telecom, and Security to prioritise and deliver customer requirements.
• Oversee end-user installation activities to ensure quality, compliance, and programme alignment.

Requirements

• Proven experience delivering customer fit-out, office build-out, telecoms, or security works within complex construction or data centre environments.
• Strong understanding of programme management, coordination, and cost control processes.
• Excellent communication and stakeholder management skills, with the ability to work across multidisciplinary teams.
• Proficient in MS Project, Excel, and Word.
• Highly organised, proactive, and capable of managing multiple workstreams simultaneously.
• Fluent in English.
• Experience within mission-critical or data centre projects is highly advantageous.
• Success Measures (KPIs)
• Customer fit-out works delivered on time with no impact to the overall project programme.
• Customer scope delivered within the approved budget.
• High levels of customer satisfaction through clear communication and quality delivery.
• Smooth integration of customer works with no disruption to base build activities.