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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview Of The Role
We are seeking a passionate and customer focused Sales Executive to join our Honda Sales team in Oman. In this role, you will drive the sales performance of Honda vehicles by achieving monthly sales and customer satisfaction targets while providing a first class experience to every customer. You will be the face of the brand—guiding customers through their automotive journey and ensuring they receive exceptional service at every touchpoint.
What You Will Do
- Achieve and exceed monthly sales targets and customer satisfaction (CSI) scores.
- Follow company prescribed sales policies and procedures to ensure standardization and operational excellence.
- Accurately record all customer interactions using Connect CRM or similar OMASCO systems.
- Assist in maintaining showroom standards and participate in internal and external events to promote Honda products.
- Introduce customers to Line Managers or Branch Managers when appropriate.
- Sell Finance & Insurance (F&I) products such as GAP, Protect Plus, and Insurance.
- Promote and sell accessories and paint protection systems.
- Stay updated on product ranges, features, industry trends, and competitor activities.
- Analyze market conditions to identify opportunities and customer needs.
- Prepare and improvise reports to support management requirements.
- Ensure strict adherence to company procedures for handling cash and credit transactions.
- Carry out any additional tasks assigned by the Line Manager aligned with the role’s responsibilities.
- 1–2 years of direct sales experience, preferably in consumer durables or similar industries.
- Strong English communication skills (Arabic language skills are an advantage).
- A proactive, hardworking, and motivated attitude toward sales and customer service. Strong numerical and analytical skills.
- Ability to build rapport, negotiate effectively, and deliver outstanding customer service.
You will be part of the dynamic Honda Sales team at OMASCO, where collaboration, customer focus, and performance excellence are at the heart of everything we do. The team maintains close coordination with customers, management, and support functions to create a culture of quality service. You’ll work in a supportive environment where continuous improvement, teamwork, and customer delight drive everyday operations.
What Equips You For The Role
- A passion for automotive sales and customer engagement.
- The motivation to meet targets and deliver exceptional results.
- A disciplined approach to using CRM tools and following SOPs.
- A willingness to learn, adapt, and stay updated on automotive products and trends.
- A commitment to representing the Honda brand with professionalism and integrity.
- Familiarity with IT systems such as SAP and Fastrack (preferred).
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Additional Internal Information
- Reports to: Branch Manager
- Band: F
You must have been an Al-Futtaim employee for at least 18 months in order to be considered.
You must inform your HRBP in confidence of your application.
Please note that this vacancy may be advertised externally in the next week so apply without delay.
Key Skills
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