Salt Search has partnered with a top global SaaS company delivering digital experiences in over 150 markets, recognised for innovation and its award-winning company culture.

Reporting to the Head of Content APJ (fantastic leadership skills & career background), you will play a pivotal role in managing agency partnerships and ensuring seamless delivery of content and event programs across JAPAC for their new market-leading AI product suite.

Benefits

• 12-month maximum term contract (full paid leave entitlements) with a view to extending or converting to permanency.
• Work at a globally recognised tech innovator with an exceptional culture.
• Collaborate with world-class teams across the JAPAC region.
• Opportunities for career growth, skill development, and global exposure.
• Hybrid working model and a supportive team environment.

Key Responsibilities

• Build and maintain strong relationships with content and event agencies across JAPAC, guiding them on expectations, processes, and compliance.
• Collaborate with internal stakeholders to align on project goals, timelines, and deliverables.
• Oversee project management for campaigns and events, ensuring milestones and deliverables are met & ensure clear SLAs, QA checkpoints, and smooth handoffs from intake to execution.
• Implement and optimise operational workflows, SOPs, and SLAs
• Monitor budgets, validate POs and invoices, and provide KPI reporting
• Serve as the central point of contact for agencies, resolving escalations and ensuring quality standards
• Provide accurate KPI data (velocity, quality, ROI, efficiency) to leadership dashboards

Experience Required

• 5+ years’ experience managing agencies, content operations, or marketing operations, ideally in a regional or global context within SAAS organisations ideally (not essential).
• Strong project management skills: planning, tracking, and delivering on deadlines, with the ability to guide agencies and internal stakeholders
• Experience implementing SOPs, managing SLAs, and optimising operational workflows
• Proven budget management skills, including PO validation, invoice review, and financial reporting
• Familiarity with project management tools, content management systems, asset libraries, and event technology platforms
• Ability to track KPIs, analyse performance data, and translate insights into actionable improvements
• Soft Skills: proactive problem-solver, calm under pressure, detail-oriented, adaptable, collaborative, and values-driven

How to Apply

If you’re excited about managing agency operations across JAPAC and thrive in a fast-paced, collaborative environment, click the apply link. If you are unsure of whether to apply yet, please contact Andrew Saltos on 0417 872 796 for a confidential discussion.

Applicants will be reviewed from the week starting the 19th of January.