It Business Analyst

We are seeking a Baltics IT Business Analyst to take ownership of business-critical data flows and drive the analysis, design, and implementation of information systems that enable efficient and reliable data movement across the organization.

In this role, you will not only be responsible for configuring and enhancing key IT systems, but also act as a key liaison ensuring data-driven operations run smoothly across all three Baltic countries.

The position also offers exciting opportunities to collaborate with other GeoPost Business Units across Europe and to represent DPD Baltics in various GeoStandard communities, contributing to cross-border alignment and shared technological standards within the GeoPost group.

What you'll do:

1. Data Flow & System Configuration

• Analyze, document, and optimize data flows between internal, Geopost, and third-party systems.
• Ensure data integrity and compliance with GeoStandards.
• Configure and maintain the DPD dataflow gateway and related systems.
• Manage system settings, troubleshoot issues, and optimize performance.

2. Business & Technical Analysis

• Translate business requirements into technical specifications.
• Develop system designs, workflows, and documentation.
• Collaborate with developers, IT teams, and the Solution Architect to align with architectural strategy.

3. Community Engagement

• Represent DPD Baltics in industry forums and communities.
• Advocate for company interests, build stakeholder relationships, and lead community initiatives.

4. User Support & Training

• Provide technical support for GeoStandard and data flow systems.
• Develop training materials and deliver sessions.
• Maintain user documentation and guidelines.

5. Stakeholder Communication

• Engage with departments to gather requirements and provide updates.
• Facilitate meetings and ensure clear communication of system status and project progress.

6. Project & Sprint Collaboration

• Work with Project Management on scope, timelines, and priorities.
• Plan and estimate analysis tasks within sprints.
• Maintain backlog items and handle support tickets.

7. Continuous Improvement

• Monitor industry trends and identify improvement opportunities.
• Propose and implement solutions to enhance efficiency and effectiveness.

You have:

• Higher Education in Computer Science, Information Systems, or a related field.
• Proven experience as an IT Analyst or similar role.
• Strong knowledge of data flow management and IT systems configuration.
• Proficiency in systems analysis, design, and documentation.
• Excellent organizational skills.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively with cross-functional teams in different Business Units.
• Excellent problem-solving skills.
• Experience in community engagement and representation.
• Knowledge of specific software and tools.
• Excellent English knowledge.
• “I Can” attitude.

We offer:

• Gain international work experience and learn from the best at Geopost.
• Flexible work environment
• Annual bonus
• Additional benefits such as sports compensation, mental health support, 00% sickness leave payment for the first 3 days, additional holiday days, and more
• Adaptation and training plan.