IT Endpoint Management Support Specialist
Bentley SystemsIreland11 hours ago
Full-timeInformation Technology
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Bentley Systems
Location: Dublin (Office Based)
Position Summary
As an Endpoint Management Support Specialist, you’ll be a guardian of Bentley’s global workforce technology and End User Devices. You’ll ensure thousands of devices across continents are secure, optimized, and ready to power the next big innovation in infrastructure, in addition to ensuring our local colleagues can perform with their Bentley Equipment. If you love troubleshooting, solving complex challenges, automating processes, and making technology seamless for users, this is your chance to shine.
Responsibilities
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.
www.bentley.com
Equal Opportunity Employer
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Location: Dublin (Office Based)
Position Summary
As an Endpoint Management Support Specialist, you’ll be a guardian of Bentley’s global workforce technology and End User Devices. You’ll ensure thousands of devices across continents are secure, optimized, and ready to power the next big innovation in infrastructure, in addition to ensuring our local colleagues can perform with their Bentley Equipment. If you love troubleshooting, solving complex challenges, automating processes, and making technology seamless for users, this is your chance to shine.
Responsibilities
- Support our Colleagues’ Endpoint Experience: manage and troubleshoot with innovative tools like Microsoft Intune and JAMF to keep Bentley’s devices running smoothly.
- Be a Security Champion: Implement Zero Trust principles, enforce encryption, and stay ahead of vulnerabilities to protect Bentley’s global operations.
- Innovate Through Automation: Use PowerShell, Python, and other scripting tools to automate workflows and eliminate repetitive tasks.
- Collaborate Globally: Work with IT teams across regions to troubleshoot complex issues and deliver a world-class colleague experience.
- Drive Continuous Improvement: Analyze endpoint health, compliance, and performance data to recommend smarter, faster solutions.
- Local Support: Provide local tier 3 support when needed to our colleagues in the Dublin office.
- Asset Management: Maintain local inventory of IT Hardware needed to support the team.
- 3+ years of hands-on experience with endpoint management platforms (Intune, SCCM, JAMF).
- 5+ years of hands-on experience in an IT End User Support role (Mac, Windows, Dell, Lenovo).
- Strong knowledge of Windows, macOS, and mobile OS environments.
- Scripting skills (PowerShell, Bash, Python) to automate and innovate.
- Someone with a passion for security, compliance, end-user support, and modern device management.
- Excellent communication and problem-solving skills – you’ll be collaborating with teams worldwide.
- Knowledge and navigation of Device/Endpoint Analytic tools.
- Able to provide professional technical guidance to company employees regarding PC issues.
- Experience with tools such as ServiceNow and Azure DevOps.
- Microsoft Certified: Endpoint Administrator or similar certifications.
- Experience with Zero Trust security models.
- Familiarity with cloud-based endpoint solutions and virtualization technologies.
- Completed JAMF or Microsoft Certifications such as MD-102
- Or willingness to complete within the first 6 months of hire.
- A great Team and culture - please see our colleague video.
- An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.
- An attractive salary and benefits package.
- A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
- A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.
Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.
www.bentley.com
Equal Opportunity Employer
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
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