Network Engineer II

Job Description

As part of the Oracle Cerner, The Network Engineer I plays a key role in ensuring the stability, reliability, and performance of enterprise and cloud network infrastructure. This role acts as a critical bridge between the Network Operations Center (NOC) and the Network Engineering team, focusing on complex incident management, root cause analysis, and network service restoration. The engineer will lead operational readiness, implement network changes, and drive continuous improvements to enhance service availability across data center and cloud environments (OCI and AWS).

Responsibilities

Network Operations & Incident Management

Serve as the escalation point for complex network incidents, driving rapid troubleshooting and resolution to restore services.

Lead major incident bridges and coordinate with, infrastructure and application teams for timely recovery and root cause identification.

Perform detailed post-incident analysis, document findings, and implement preventive actions.

Maintain network up time as the highest operational priority through proactive monitoring and corrective measures.

Participate in on-call rotations, providing support during weekends or global coverage periods as needed.

Collaborate with the Global Operations Center to continuously refine detection, escalation, and resolution processes.

Network Design, Implementation & Lifecycle Management

Support design, build, and configuration of network infrastructure across on-premises and cloud environments.

Plan and execute network migrations, upgrades, and maintenance activities in alignment with change management processes.

Configure and maintain routing, switching, firewall, and load balancing devices as per organizational standards.

Maintain up-to-date documentation including network topology diagrams, MOPs, and runbooks.

Operational Excellence & Reliability

Monitor network performance, capacity, and health metrics to ensure optimal operation and minimal downtime.

Collaborate with vendors (Cisco, Palo Alto, F5, Netscaler) for software updates, bug resolution, and performance improvements.

Support and enforce configuration standards, operational policies, and security controls.

Contribute to problem management, trend analysis, and continuous improvement initiatives for network reliability.

Collaboration & Knowledge Sharing

Work as NetOps & NOC member to improve incident triage and escalation efficiency.

Work with cross-functional teams (Cloud, Security, and Platform Engineering) to support seamless network operations.

Work with NOC members, enhancing troubleshooting and operational skills.

Participate in service transition reviews and ensure new deployments meet operational readiness standards.

Qualifications

Career Level - IC1

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.