Customer Service Executive - Platform Planning & Network Design

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Role Purpose

Detailed Network Planning Engineer is responsible for providing planning, designing and latest transmission technology.

Key Responsibilities

• In-depth technical knowledge of optical layer transport systems, OTN, ROADM, SONET/SDH, cross connect switching and signal grooming, as well as, knowledge of ring and mesh network topologies.
• Need to explore their skill and experience in the field of SDH, DWDM & OTN technology, for creation and migration of transmission bandwidth.
• Solid understanding of complex transport system hardware and software architectures
• High & Low level Design and planning experience in SDH, DWDM & OTN systems.
• Highly motivated with the ability to operate without direct supervision.
• Independently handling the client calls
• Have to maintain Good relationship with Onshore/ Offshore Colleague and have to meets customer requirements
• Core competencies, knowledge and experience:
• Proficiency in SDH/SONET digital hierarchy is required from fractional T1/E1 to 100G circuit level.
• Good Planning knowledge in PDH, SDH and DWDM systems and Knowledge on transmission network products, like Marconi,Nortel and Ciena 6500 equipments etc.
• Ability to devise solutions for various projects like Site, Ring, Legacy equipment optimization and migrations.
• Highly motivated with the ability to operate without direct supervision.
• Good knowledge on various Telecommunication equipment’s.
• Knowledge in various products offered by service provider.
• Must have technical / professional qualifications:
• Minimum of 2-3 years relevant experience in SDH/DWDM with good discipline, winning attitude and keep on trying to achieve a team goal mentality.
• Graduation in Telecommunications/ Electronics.
• Proficient in MS Office Suite with good skills in PowerPoint and Excel.
• Good communication and Interpersonal skill.
• Basic knowledge on IP networks.