Subject Matter Expert in DevOps

About the job

Wipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.

Roles and responsibilities:

• Acquire knowledge and detailed understanding on customer’s landscape and architecture
• Validate Scope of Work and Due Diligence of Data and identify gaps
• Validate RLS and identify skill gaps
• Gather required and detailed information and develop SMTD with complete understanding of customer’s architecture.
• Make sure SOPs are up to date with any changes in the process flows & same is updated to the team.
• Responsible for giving reverse knowledge transfer to BAU and getting sign-off from customer and internal stakeholders
• Effectively articulate risks and get sign-off on SMTD, Risk Register and other technical / operational documents. Propose risk mitigation plan and options.
• Responsible for implementing best practice, hardening, service assurance rollout
• Knowledge and ability to identify the technical and operational risks well in advance and make recommendations of solution options
• Changes management in customer devices for remote management of devices and onboarding of Monitoring tool
• Self-driven and self-motivated individuals who can lead from the front, take end-to-end ownership transition, and smooth Go Live of services from the perspective of People, Process and Technology.

Technical skills:

• Should have minimum of 10+ years of hands-on experience in DevOps.
• Technical Expertise in AWS Services (Cloud IAM, Security, Networking, computing and other AWS services).
• Understanding & expertise with CAAS (Containers as a service) mandatory.
• Good experience with EKS.
• Good expertise in Azure Services.
• Knowledge of Linux admin.
• Expertise in Terraform for Infrastructure automation. Terraform module creation and modification.
• Hands-on experience with Ansible for Configuration Management.
• Hands-on experience with Kubernetes.
• Technical expertise with CI/CD tools (AWS/Azure DevOps).
• Pipeline creation using YAML. Branch and repo operation. Integrating plugins. DevSecOps Implementation Troubleshoot and debug pipeline.
• Experience with Logging, metrics and tracing tools.
• Experience in Prometheus and Grafana for metrics collection and visualization.
• Implementing AWS security best practices (IAM, Security Group, KMS and secret Manager).
• Strong troubleshooting skills on AWS/Azure cloud env.
• Experience with post-mortems and root cause analysis.
• Perform operational tasks, including system upgrades, patching, and maintenance.
• Develop and maintain runbooks, SOP, and automation scripts and quarterly review with version history.
• Collaboration with engineers for issue escalation and resolution.
• Experience working with Cross-functional teams (Cloud, Security, Network, Developers Firewall teams)
• Ability to handle on-call rotation and work in a 24*7 support env.
• Ability to handle P1, P2 Issues.
• Understanding ITSM workflows to handle P4, P3, P2, P1 SLA.

Process & Tools :

• Good exposure in various ticketing and monitoring tools
• Vendor coordination
• Good to have AWS Certified Solution Architect – Professional, Terraform/Ansible, CKA - Certified Kubernetes Administration certifications.

Behavioral skills:

• Good Written & Verbal Communication Skills
• Highly dynamic in terms of managing workloads and working under pressure.
• Experience in handling global customers
• Onshore experience
• Team leading experience

Benefits:

• Attractive compensation package with a diverse set of social benefits (Private Pension Plan (Monthly Benefit budget, Medical insurance, Life insurance, Christmas bonus etc)

• Great career opportunity to work for one of the biggest brands in the world in a unique work environment

• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc

• Child Birth Allowance

• Sport events sponsorship for employees

• Complex Record & recognition scheme ( both non-monetary and monetary options)

• Monthly subscription @ Bookster - the first modern library for companies in Romania

• Employee Referral Program with attractive incentive schemes

• Extra annual leave days depending on the total length of working experience at Wipro

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications

• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects

This position offers a chance to be part of a forward-thinking company that values innovation and a progressive approach to technology. Interested candidates are encouraged to apply and join the team where they can make a significant impact.

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.