UX Lead

We are seeking a talented and motivated UX Lead to own and elevate the user experience across KSAT Earth Observation's digital portal and platforms. In this role, you will shape how customers discover, access, and act on Earth Observation insights - such as oil spill and vessel detections, environmental analytics, and reporting - through intuitive, efficient, and high-quality digital experiences.

You will work closely with product, domain experts, and developers to ensure we build the right solutions, in the right way: user-centered, scalable, and delivering measurable customer value.

As UX Lead, Your Key Responsibilities Will Be To

Own the end-to-end user experience for KSAT EO's digital platforms

• Define and maintain a clear UX vision and direction for our portal and platform experiences.
• Ensure consistent, coherent interaction patterns across features and services.
• Champion usability, clarity, and efficiency - especially for complex geospatial and analytics workflows.
  
  

Drive customer-focused discovery and design

• Lead user research and insight gathering from internal stakeholders to understand customer needs and workflows.
• Translate customer problems into user journeys, information architecture, interaction design, and UI concepts.
• Validate concepts through prototypes and testing, iterating quickly based on feedback.
  
  

Partner closely with developers to deliver effective solutions

• Work side-by-side with developers to design solutions that are feasible, maintainable, and performant.
• Provide clear design specifications (flows, wireframes, prototypes, edge cases) and support implementation details. Using Figma or similar tools to visualize solutions will help improve development efficiency and drive a delivery focus.
• Help teams balance speed and quality, ensuring UX excellence even in iterative delivery.
  
  

Establish UX standards and scalable design practices

• Build and evolve design guidelines and components in collaboration with developers.
• Improve design quality through structure, documentation, and best practices.
• Contribute to continuous improvement of how we work: discovery habits, feedback loops, and delivery rituals. Time To Market is key.
  
  

Collaborate across stakeholders and disciplines

• Work with internal stakeholders (product, customer success, commercial teams, analysts/operators) and external customers.
• Communicate design decisions clearly and confidently, aligning diverse perspectives into a shared direction.
• Advocate for customer outcomes and ensure UX priorities are visible and measurable.
  
  

Personal attributes we value

Accountability: You take ownership, follow through, and care about outcomes - not just deliverables.

Autonomy: You work independently and systematically, making strong decisions with minimal supervision.

Responsibility: You understand the impact of your work and design with purpose and care.

Honesty: You are transparent, willing to challenge assumptions, and comfortable saying when something is off.

Team spirit: You collaborate generously and help build an environment where others do their best work.

Qualifications And Interests

• Experience leading UX work and driving customer value delivery across digital products, ideally in complex domains (B2B, analytics, geospatial, SaaS, or similar).
• Strong skills in interaction design, information architecture, and prototyping.
• Experience running user research and applying insights in iterative delivery.
• Comfort working closely with developers and understanding technical constraints/trade-offs.
• Interest in product development and continuous improvement.
• Strong communication skills, with the ability to align stakeholders and translate complexity into clarity.
• Interest in Earth Observation, environmental monitoring, or satellite data is a plus but not required.
  
  

KSAT - A stellar workplace

We Are a Rapidly Growing Organization With Solid Finances. At KSAT You Will Encounter An Active And Inclusive Working Environment, And We Want Someone Who Wants To Build On This. With Us, You Get Skilled And Committed Colleagues, a Flexible And Varied Everyday Life, Opportunities To Grow And a Unique Opportunity To Help Develop An Exciting Future For KSAT. If This Wasn't Enough, We Also Offer, Among Other Things

• We are a social group who do things outside of work, both under the auspices of the company and on private initiative. Here you will be included from day one.
• Competitive salary conditions, training courses, training during working hours, very good health insurance and pension schemes, telephone and mobile subscriptions, company cabin, support for sports, etc.
• An environment you are guaranteed to learn from - regardless of your level of expertise today. You will join an environment with high competence and with a strong desire and will to deliver world-class quality - at all levels of the organisation.
  
  

Get to know us better through - SPACE UP YOUR CAREER: https://karriere.ksat.no/ - we are looking forward to hearing from you!

KSAT sees the importance to ensure diversity in the company by taking gender, age, and cultural background into account during recruitment.

The position requires that you meet the conditions for Norwegian security clearance and be able to be authorized and suitable for the position. Candidates in final stage will go through a background check done by Semac.

KSAT er verdens ledende kommersielle satellittsenter med base i Tromsø. KSAT utvikler og leverer data, informasjon og tjenester basert på satellitter, og vi har kunder over hele verden. Vi er over 500 ansatte lokalisert i Tromsø, Svalbard, Stockholm og Oslo. KSAT har stasjoner og antenner over hele verden, fra Tromsø og Svalbard i nord, via Panama, Singapore og Sør-Afrika, til Troll-stasjonen i Antarktis lengst sør. Antall kunder og bakkestasjoner vokser stadig, og denne sterke veksten gjør at vi nå trenger nye medarbeidere.