Scrum Master

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (

Your Responsibilities Would Include

• facilitating Agile practices and ceremonies as needed, eg weekly ceremonies for the tribe including weekly tribe alignment
• ensuring Products in the Tribe and across the tribe are aligned in the Ways of Working
• ensuring the quality of our vendors in Agile Ways of Working
• promoting and demonstrating core principles of collaboration, prioritization, team accountability and visibility (being an ambassador)
• ensuring a collaborative culture exists within the departments, its (external) development partners and their product teams, promoting team building and ensuring the entire team is engaged
• identifying and supporting the team with removing any impediments/distractions that interfere with the team’s ability to deliver against their commitments
• coaching the team in creating the product backlog, sprint backlogs and writing user stories in the most pragmatic way
• managing ‘Work In Progress Limits’, making sure the team is not working on too many stories/tasks at once, and helping them get into a flow of starting and completing work in a predictable manner
• removing all impediments to progress, facilitates meetings and enables people to resolve conflicts
• leading or facilitating workshops
• structurally measuring progress and maturity of the teams
• working with other Scrum Masters to increase effectiveness of agile ways of working in the organization.
  
  

You Are a Good Candidate If You Have

• Bachelor or Master’s degree
• SCRUM certification
• at least 3 years Scrum Master experience in an IT environment, experience as a coach will be a plus
• experience with Scaling frameworks, LeSS and or SAFe
• experience with Jira or Confluence
• working experience at Portfolio, Tribe and/or Organizational Level in the multi-national company
• excellent communication skills, are able to manage and challenge your stakeholders
• coach, facilitator and leader aiming to increase team's performance, satisfaction and motivation
• an expertise in industry agile best practices and methodologies
• enough technical depth and affinity with the product (eBusiness) to understand development and delivery issues within the team and judge their relative importance
• worked in large organizations, an international setting and are able to work in fast paced environment, meet deadlines and perform at high standards
• know the importance of creating value for both the business and the customer
• experience with change management, leadership, coaching, solution oriented and continuous improvement
• excellent written and verbal English.
  
  

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