People & Culture Coordinator

About Us – Fan Focused. Results Driven

At Gemba, we work at the intersection of sport, entertainment and culture, bringing strategy, data and analytics, insights, and communications together to deliver results that matter.

Our name comes from the Japanese term Gemba, meaning "the real place", which reflects our commitment to uncovering the truth at the heart of fan behaviour. Since 2006, we’ve built our reputation by understanding audiences deeply, helping our clients cut through the noise of an increasingly complex and competitive landscape.

We are proud to partner with major brands, rights holders and organisations to shape the future of sport and entertainment, whether driving commercial growth, increasing participation or creating meaningful engagement.

If you are passionate about fans, culture and creating impact, you’ll find your place at Gemba

About The Role

Reporting to the Senior People Manager, you will play a vital role in talent acquisition and assist in delivering our People & Culture initiatives. Your primary focus will be on recruitment and onboarding for roles in Australia while also providing support to our larger APAC Operations team as required. You will also manage aspects of our P&C operations, ensuring a seamless and efficient experience for all team members.

Key Responsibilities Include

• Leading the recruitment process in Australia, including candidate screening, interview coordination, reference checks, and onboarding.
• Maintaining and developing our HRIS Employment Hero along with recruitment documentation including guides and position descriptions to support hiring managers
• Coordinating the Vocational Placement Program, acting as the primary point of contact.
• Managing employee data, documentation, and tracking salary benchmarking for all Gemba APAC roles bi-annually.
• Supporting People & Culture operational tasks, including L&D initiatives and policy updates.
• Assisting in maintaining compliance with employment laws and HR best practices across regions.
  
  

About You

We are seeking a driven and enthusiastic professional who thrives in a dynamic environment. You will have a strong foundation in HR and the confidence to work autonomously across various tasks.

Other Relevant Skills And Experience Include

• 2–4 years of experience in a People & Culture or HR Coordinator role.
• A degree in Human Resources or a related field (preferred).
• Strong understanding of recruitment processes and familiarity with HR operational tasks.
• Excellent communication and relationship-building skills, with the ability to collaborate across teams.
• An energetic and adaptable approach to working in a fast-paced environment.
• A keen interest in employee engagement, recruitment, and L&D initiatives.
• Experience using LinkedIn Recruiter and/or other applicant tracking systems, as well as HRIS systems is preferred.
  
  

Success in the Role

The People & Culture Coordinator will be the first person any potential new employee in the Gemba APAC team will interact with and thus is crucial towards providing an overall positive employee experience. The ideal candidate

• Will be process oriented in managing all roles that come through the recruitment process, correctly documenting all steps in Employment Hero while regularly communicating updates with hiring managers
• Be able to proactively headhunt to find the right candidates and assess who is a right fit for the Gemba team.
• Proactively support the Senior People Manager when deciding initiatives for the year that will help build the overall APAC team culture.
• Shows the appropriate level of empathy and confidentiality when dealing with people related issues, escalating matters to the Senior People Manager as needed.
  
  

How To Apply

If you’re ready, click the Apply button and submit your CV and cover letter. Address cover letters to Elaine Passanha, Senior People Manager by Friday 23 January

Note: All candidates require working rights in Australia to perform the role.

Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar