Manager (Cybersecurity), Transformation Office

Who we are.

Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

Because Every Worker Matters.

Why Join Us?

Make Real Impact

Your work directly strengthens the cyber resilience of an organisation that serves millions of workers and families.

Build Your Cyber Career

Get hands-on exposure across cybersecurity operations, governance, incident response, and project management.

Learn Modern Tools

Work with a wide range of cybersecurity technologies (firewalls, SASE, WAF, PAM, SIEM, VA tools, and more).

Mentorship & Growth

Whether you're a junior analyst looking to grow or a manager seeking to lead, you’ll have space to stretch, improve, and influence.

Responsibilities

• Monitor vendors’ performance according to contractual obligations and SLAs.

• Vendor management to ensure that vendor meets the contractual agreement, service. level agreement (SLA) and deliver IT systems on-time according to plan and within budget.

• Develop and update security policies and procedures.

• Responsible for reviewing security software versioning and enhancements.

• Conduct Security Awareness Training and Phishing Email Simulation training.

• Recommend security enhancements to management.

• Monitor and document security breaches and assess liability.

• To resolve user inquiries and problems regarding security operations.

• Provide in-house VA scanning using purchased solutions.

• Good knowledge of Cybersecurity technologies for new solution implementation, industry best practices, operations, vulnerability and risk management.

• Familiar with various network and system security technology and solutions (e.g. Firewalls, SASE, IPS/IDS, AV, PAM, WAF, etc).

• Develop and execute project plan to drive project implementation on time and within budget by effectively managing resources and budget and forging collaborations with various stakeholders as necessary to deliver the defined outcomes.

• Responsible for ensuring that the SOW provided by vendors includes all the necessary requirements to meet the scope of the project.

• Responsible for developing Request for Proposal (RFP), Project Request Form (PRF), Tender as well as Vendor onboarding documentation.

• Conducts regular progress review meetings to ensure project teams are kept fully informed about project progress, tasks, action plan and deadlines, and to report the project progress to management.

• Other duties as required.

Job Requirements

• Possess a good diploma in Cybersecurity or other relevant diploma.

• Minimum 2 – 5 years’ experience in Cybersecurity.

• Hands-on experience of security solutions and projects.

• Logical and methodological, with good planning & organizational skills.

• Strong communication and interpersonal skill.

• Ability to multitask and prioritize with strong sense of urgency.

• Excellent organizational skills and attention to detail.

• Able to work independently and as a strong team player who is proactive, quality-conscious and results-oriented

Only shortlisted candidates will be notified