Scrum Master

HCLTech is a global technology company, home to 220,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.

Our purpose is to bring together the best of technology and our people to supercharge progress. We’re supercharging progress for everyone, everywhere – our clients, partners and their stakeholders, our people, communities, and the planet.

Your Role & Responsibilities

As a Scrum Master, you will coach and guide 2 self-organizing development teams, ensuring

Agile best practices are followed to deliver business value efficiently. You will partner with

the Product Owner and Tech. Team Lead (TTL) to refine and prioritize the product backlog

while proactively removing impediments. Your role will also include facilitating Scrum

ceremonies, mentoring team members, and fostering a culture of continuous improvement.

This position requires working in a global environment with distributed teams across multiple

countries and time zones, collaborating with stakeholders at different management levels.

KEY RESPONSIBILITIES

- Mentor team members on Agile values, principles and best practices of Scrum.

- Support the team in self-management and self-organization.

- Ensure adherence to team agreements, including Definition of Ready, Definition of

Done, and Working Agreements.

- Establish, track, and communicate Agile metrics such as velocity, burndown charts and

sprint progress. Identify areas for improvement using data-driven insights.

- Assist the Product Owner / TTL in release planning, defining release scope and

timelines.

- Ensure the product backlog is well-groomed, prioritized, and contains actionable

items.

- Organize and facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning,

Refinement, Reviews, Retrospectives).

- Improve transparency and communication between teams and stakeholders.

- Proactively identify and resolve impediments to ensure sprint goals are met.

- Participate in Scrum of Scrums to ensure cross-team collaboration and alignment.

- Support in preparing for Quarterly Alignment Days.

REQUIRED SKILLS & QUALIFICATIONS

Experience & Skills

- Proven experience as a Scrum Master in large, global e-commerce projects.

- 3+ years of hands-on Scrum Master experience in a software development

environment.

- Knowledge of Scrum, Kanban, and other Agile methodologies (XP, SAFe is a plus).

- Familiarity with Agile techniques such as TDD, ATDD, Continuous Integration,

Continuous Testing, Agile Games.

- Proficiency in Agile tools (JIRA and Confluence is a plus).

- Technical background and/or experience as a Software Engineer is an asset

- Basic knowledge of Release Management, including code branching and versioning.

- Experience as a Project Manager is a plus.

Soft Skills

- Strong ability to mentor, motivate, and inspire development teams.

- Excellent facilitation, conflict resolution, and servant leadership skills.

- Ability to communicate effectively with technical and business teams at all levels.

- Strong analytical, problem-solving, and organizational skills.

- Experience working in a fast-paced, distributed environment with high expectations.

Education & Certifications

- Bachelor’s or master’s degree in computer science, Software Engineering, or a related

field.

- Certified Scrum Master (CSM, PSM I) or equivalent certification.

Languages

- Fluency in English (French or other languages is a plus).

Why Us

• Permanent contract
• Competitive salary
• Private health and life insurance from day one in the company
• Working hours: Monday to Friday
• Hybrid Model
• Meal allowance on card/voucher

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.

Candidate Privacy Notice: https://www.hcltech.com/candidate-privacy-notice