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GeekSoft Consulting

Onsite IT Support Engineer

GeekSoft Consulting
Netherlands · Full-time · Mid-Senior

  • Help design, build and continuously improve the clients online platform.
  • Research, suggest and implement new technology solutions following best practices/standards.
  • Take responsibility for the resiliency and availability of different products.
  • Be a productive member of the team.



Requirements



  • Proven experience providing onsite IT support and working with ticketing systems.
  • Strong customer-focused mindset with excellent service orientation.
  • Hands-on experience with Windows OS, macOS, and a wide range of end-user applications.
  • Experience with Managed Print Services (MPS), mobile device configuration (Apple iOS & Android) using Microsoft Intune, and Microsoft Office 365.
  • Diagnose, troubleshoot, and resolve hardware, software, and operating system issues.
  • Work independently or collaboratively within a support team to resolve incidents and requests.
  • Install, upgrade, support, and troubleshoot end-user workspace equipment, including desktops, laptops, printers, mobile devices, and video/conferencing systems.
  • Perform IMACD activities (Install, Move, Add, Change, Dispose), including workstation setup, hardware maintenance, and software installation/removal.
  • Analyze system errors, maintain hardware, and manage user accounts and access using Active Directory.
  • Deploy and manage operating systems and applications using SCCM or equivalent deployment tools.
  • Accurately document incidents, resolutions, and procedures within the ticketing system.
  • Maintain asset management records, ensuring accuracy and compliance.
  • Fluent in Dutch and English, both written and spoken.


Benefits

  • A challenging, innovating environment.
  • Opportunities for learning where needed.

Key Skills

Ranked by relevance

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Posted
Jan 27, 2026
Type
Full-time
Level
Mid-Senior
Location
Rotterdam

Industries

IT Services IT Consulting

Categories

Information Technology

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