Network Administrator

Job Description:

Essential Responsibilities

·Responsible for the Installation, configuration, monitoring and problem resolution of Network switching equipment, Network routing equipment, Network wireless equipment

·Monitors the client’s WAN Connections

·Conducts analog, digital and protocol tests of data communications channels and reconfigures and adjusts as necessary

·Maintains database of location, type, configuration and communication linkage of all nodes on the network

·Works closely with users to determine needs and define problems; instructs users in the use of network and other data communications systems

· Maintains current knowledge of changes in the data communications field; and suggests improvements to network and related hardware and software applications to utilize available technology and meet current user needs

·First level support of all Cisco VOIP and analog phone tickets

·Installs Cabling as needed

·Establishes and maintains effective working relationships with employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service

·Performs additional related duties as assigned

·Regular and reliable attendance and performance are required

Minimum Qualifications

Education and/or Experience:

• Two years of college or technical school training (60 semester units or 90 quarter units) in information systems, networking, network technologies or a related field; and "hands-on" experience with personal computer applications. (Technical experience in hardware, software, and network installation and maintenance may be substituted in lieu of education on a year for year basis)
• Two years position related experience installation and repair experience with LAN and WAN equipment (which includes wiring, routers, switches, cabling, and troubleshooting of physical layer)
• Experience with Hewlett Packard Network Switches
• Desirable knowledge and/or experience on the following:
• Knowledge of Microsoft Operating Systems up to and including Windows Server 2012 and Windows 7
• Knowledge of Microsoft Exchange 2013 and Microsoft Office Suite
• Experience with Citrix XenApp, XenDesktop, Netscalers
• Experience with Next Generation Firewalls and Firepower Services
• Experience with proxy servers, firewalls, mail spam servers and VPN servers

Working knowledge of:

• Hardware, software and networking protocols utilized in LAN, WAN and related data communication systems, including fiber optics and peripheral equipment
• LAN switch and router management via telnet and web interfaces
• Router protocols and setup thereof
• TCP/IP communication
• VLAN technology
• Basic Cisco IOS command
• Basic Nexus OS Command Line
• Use and care of tools and equipment related to the installation, troubleshooting, maintenance and upgrading of a variety of voice/data networks and communication hardware and software
• Record keeping practices and procedures
• New and existing software, applications, databases, and hardware through formal and/or informal on-the job training and self-study

Ability to:

• Prioritize competing requests for service; multiple tasks; and organize schedules to meet requirements
• Explain technical information to non-technical users
• Prepare clear, concise reports, documentation and correspondence.
• Communicate professionally and effectively, both orally and in writing
• Work professionally and productively with all encountered in the course of work, including personnel in governmental agencies, local authorities, consultants, the general public, and staff
• Follow the safety and health rules and safe working practices applicable to the job