IT Support Specialist (Ukraine)

Permanent employee, Full-time

• Kyiv
  
  

About Us

STARK is a new kind of defence technology company revolutionizing the way autonomous systems are deployed across multiple domains. We design, develop and manufacture high performance unmanned systems that are software-defined, mass-scalable, and cost effective. This provides our operators with a decisive edge in highly contested environments.

We’re focused on delivering deployable, high-performance systems - not future promises. In a time of rising threats, STARK is bolstering the technological edge of NATO Allies and their Partners to deter aggression and defend Europe - today.

Your mission

We are looking for a dedicated specialist to take full ownership of the IT infrastructure and security operations for our Ukrainian office.

Responsibilities

• IT Administration & Support: Ensure the seamless operation of workstations (Windows, macOS, Linux) and local office infrastructure (Wi-Fi, LAN, VC).
• User Operations: Manage the full employee lifecycle regarding IT, including hardware provisioning, account setup (onboarding), and access revocation (offboarding).
• Information Security: Implement and monitor cybersecurity standards (MFA, disk encryption, OS updates). In the defense sector, security is our highest priority.
• Asset Management: Maintain an accurate inventory of IT assets and licenses, manage procurement, and handle service/warranty cases with vendors.
• HQ Coordination: Act as the Single Point of Contact (SPOC) for the Ukrainian team, collaborating with our global IT & Security teams in Germany to align local operations with global standards.
  
  

Qualifications

• 1.5+ years of experience in technical support, helpdesk, or system administration.
• Proficiency in Windows and macOS (Linux experience is a significant plus).
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP).
• English level: B2 or higher for effective daily communication with colleagues in Germany.
• Security-first mindset: A proactive approach to identifying risks and a high sense of responsibility.
• Independence: Ability to prioritize tasks and resolve technical issues autonomously.
  
  

Nice to have:

• Experience with MDM tools (Intune, Jamf) or Identity Providers (Okta/SSO).
• Basic scripting skills (Bash, PowerShell) for task automation.
• Background in supporting engineering teams or working within the defense/international sector.
  
  

Recruiter for this position

For further information please reach out to Nadiia Hrebenyk via email: [email protected]

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About Us

LEGAL DISCLAIMER

We are an equal-opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law. Due to the nature of our work in the defense sector, candidates must be eligible to obtain and maintain the appropriate security clearance required for the position.

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