Senior Program Manager, Premium Category

We are looking for a Senior Program Manager, Premium Category to join our Central Operations team to drive growth and success of the premium categories on our platform.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

This is a pivotal role in leading and driving the growth of Bolt’s Premium categories.

As Sr. Program Manager (Premium) you are expected to identify, prioritise and deliver key strategic initiatives to ensure growth and success of our Premium categories, leveraging on the data insights as well as your program area expertise and strategic thinking. You are required to build strong relationships with stakeholders, foster collaboration across teams and provide mentorship to program managers, ensuring smooth program execution and exceeding expectations.

Main tasks & responsibilities:

• Identifying, scoping, prioritising and driving key strategic initiatives for our Premium Segment aiming to deliver category growth, improving its value proposition and user engagement / experience
• Establishing sustainable service level for premium categories in our markets
• Leading the end to end implementation of programs through stakeholder collaboration and influencing local and other central teams (e.g. product, marketing, etc)
• Defining and achieving program’s success metrics and giving visibility on their goals, plans and progress to the business.
• Executing on the operational framework, guidelines and playbook to support the above so as to achieve strategic business goals
• Taking ownership of high value category metrics (category level GMV and contribution margin)
  
  
  

About you:

• You have 7+ years previous experience working in program management or a related field.
• You have demonstrated expertise in a relevant program area.
• You have a proven track record of successfully delivering complex programs on time and within budget.
• You have strong leadership and interpersonal skills.
• You have excellent communication and collaboration skills.
  
  
  

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location and role.