Network Operations Engineer

About Us:

Founded on the grounds of innovation – iXceed Solutions is an ISO certified, leader in Talent and Digital recruitment solutions, serving Fortune 100 companies globally.

About the Role

We are seeking a Network Operations Engineer – Advanced L2 to join our dynamic global IT team. In this role, you will ensure the stability, security, and high performance of our enterprise network infrastructure. You will act as a key player in incident response, proactive monitoring, change execution, and collaboration with engineering and vendor teams.

The ideal candidate is hands-on with complex enterprise networks, possesses strong troubleshooting skills, and thrives in a fast-paced, global environment.

Job Title: Network Operations Engineer – Advanced L2

Location: Warsaw, Poland (3 days hybrid)

Employment Type: Permanent

Key Responsibilities

• Network Monitoring & Support: Maintain and monitor global enterprise network infrastructure including WAN, LAN, WLAN, VPN, Internet, and Cloud connectivity.
• Incident Management: Respond to network incidents and outages promptly, ensuring minimal business impact. Communicate clearly with stakeholders regarding status and resolution.
• Root Cause Analysis: Perform detailed investigations and drive long-term corrective actions in collaboration with engineering and vendor teams.
• Change Execution: Implement network changes with proper planning, risk assessment, and validation, including configuration updates, software upgrades, and hardware maintenance.
• Documentation: Maintain up-to-date network documentation, topology diagrams, and operational procedures.
• Network Optimization: Analyze network performance using tools like SevOne, Grafana, SolarWinds, or NetMRI; identify areas for improvement and assist in capacity planning.
• Vendor Coordination: Work closely with service providers to resolve connectivity or performance issues, ensuring SLA compliance.
• Project Support: Assist in deployment of new technologies and integrations in collaboration with Network Engineering, Security, and Infrastructure teams.
• Process Improvement: Contribute to the development of network monitoring and automation processes to enhance operational efficiency.

Qualifications & Skills

Education:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.

Experience:

• 3–5 years of hands-on experience in enterprise network operations or advanced network support.
• Professional-level certification: CCNP or equivalent.

Technical Expertise:

• Networking fundamentals: TCP/IP, subnetting, DHCP, DNS, RADIUS, TACACS, IP SLA, SNMP
• Routing & Switching: BGP, OSPF, EIGRP, VLANs, STP, HSRP, EtherChannel
• Firewalls & VPN: Cisco ASA, Palo Alto, Juniper SRX, FortiGate, IPSec/SSL VPN
• Wireless: Cisco WLC (9800/5520), Wi-Fi site surveys
• Load Balancers: Citrix ADC / NetScaler
• Access Control: Cisco ISE, RADIUS, TACACS
• Platforms & Tools: Windows/Linux, Office 365, GDrive, Visio, Miro, Slack, Zoom, SecureCRT
• ITSM knowledge: Incident, Problem, Change Management (ServiceNow preferred)
• Network tools: tcpdump, Wireshark, iPerf, Nmap, SevOne, SolarWinds, Grafana, NetMRI

Soft Skills:

• Strong troubleshooting, communication, and coordination across global teams
• Excellent analytical and documentation skills
• Ability to handle multiple priorities under pressure
• Passion for networking technologies and continuous learning
• Self-motivated, adaptable, and collaborative

Mandatory Skills

• Cisco SDN network administration

Why Join Us?

• Work in a global, fast-paced IT environment
• Opportunity to work with cutting-edge networking technologies
• Collaborative culture with growth and learning opportunities
• Flexible hybrid work model (3 days in Warsaw office)