Freelance Senior Test Manager for CRM project (contract)

Description:

Test Manager (senior profile) with excellent coordination and reporting skills and with proven experience in Microsoft Dynamics 365 CRM testing and release coordination, particularly in hybrid environments combining out-of-the-box (OOTB) and customized functionalities. The ideal candidate will demonstrate deep expertise and stakeholder management skills. Further qualifications:

test lifecycle management (planning and follow-up),

test matrix and coverage across squads

strong project management and communication skills.

test criteria's and outcome of UAT

As the Test Manager for Danske Bank’s CRM Dynamics 365, you will also serve as the primary liaison with our vendor Test Manager.

Additional experience description:

CRM System Testing Experience

Extensive hands-on experience with Microsoft Dynamics 365 CRM.

Proficient in validating both OOTB features and custom configurations/extensions.

Test Strategy and Planning

Skilled in defining end-to-end test strategies for complex, multi-component systems.

Experience across unit, system, integration, regression, UAT, performance testing, Operational Acceptance Testing, Security/Penetration Testing.

Test Automation Understanding

Familiarity with automation tools/frameworks such as:

• Functional testing: UI – Playwright, Cypress + API - Playwright, RestAssured (For Java projects), Cypress
• Non-functional Testing: K6 -Performance, Load, Stress testing & Playwright + Artillery - Performance testing
  
  
  

Ability to assess where and how automation adds value to the testing process.

Release Coordination

Experience managing release cycles, including coordination across development, QA, and operations teams.

Familiarity with hybrid deployment models and change management processes.

Vendor and Cross-Functional Collaboration

Proven ability to collaborate with third-party vendors, internal business units, and IT/development teams.

Agile/Hybrid Project Methodology Knowledge

Experience working in Agile, Waterfall, and hybrid delivery models.

Adaptable test planning based on project methodology.

Defect & Test Management Tools Expertise

Proficient in tools such as JIRA, TestRail, HP ALM, or similar platforms.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.