HubMub
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Chubb

Project Executive, Operations

Chubb
Singapore · Full-time · Not Applicable
Job Description

Purpose of the Role

 As a Transformation Program Specialist reporting to the Transformation Program Manager in Chubb Singapore, you will play a pivotal role in driving key transformation initiatives that support business growth and enhance operational efficiency for Chubb Singapore Branch. You will collaborate with stakeholders across all functions, managing a variety of projects—from large-scale transformation to addressing high priority day-to-day challenges faced by teams across the organization.

The ideal candidate will possess the agility to align stakeholders with business priorities, manage project timelines effectively, and demonstrate analytical skills to tackle process and technology challenges. If you are a proactive problem-solver with a passion for transformation, we encourage you to apply.

Key Accountabilities & Responsibilities

 Strategic Alignment

  • Understands and aligns with the strategic direction set by senior management, translating it into actionable goals and objectives within initiatives.
  • Propose, gain agreement on, then track and monitor success metrics to establish ownership of business solutions delivered, ensure post-implementation sustainability, and encourage accountability of results.

Project and Initiative Management

  • Executes project management functions, including planning and driving implementation - overseeing requirements, development, testing, and checking for quality and completeness before handover to Business-as-Usual (BAU) teams.
  • Develops the overall implementation plan, manages timelines, and facilitates implementation efforts across the different teams.
  • Identifies, manages, and strategizes mitigation for cross-team risks, escalating unresolved issues to appropriate channels as necessary

Stakeholder Management

  • Works closely with stakeholders across departments to understand business requirements, gather and analyze information, then collaboratively address pain points and identify opportunities for implementation.
  • Acts as a liaison between Business and Support departments, such as Operations, Claims, Finance, and IT both locally and regionally, and facilitates workshops/meetings to steer discussions towards gaining agreement on requirements and issues.
  • Provides regular status updates and reports on project progress, health, and governance to various stakeholders, at the appropriate level of detail to the intended audience

Process Analysis

  • Discovers processes and identifies key data points using various frameworks and techniques, including time-and-motion studies.
  • Develops and maintains technical and business knowledge related to processes, system interfaces, functionalities, and business models.
  • Documents standard operating procedures (SOPs) and processes comprehensively, ensuring clarity and accessibility for stakeholders.
  • Documents current ("as-is") and desired ("to-be") processes, conduct gap analyses and propose improvement opportunities, such as process reengineering, systems enhancements, and automation.
  • Develops and maintains technical and business knowledge related to processes, system interfaces, functionalities, and business models.
  • Documents standard operating procedures (SOPs) and processes comprehensively, ensuring clarity and accessibility for stakeholders.
  • Documents current ("as-is") and desired ("to-be") processes, conduct gap analyses and propose improvement opportunities, such as process reengineering, systems enhancements, and automation.

Business Systems and Data Analysis

  • Makes recommendations for solutions with a digital-first mindset, ensuring alignment with the overall target operating model and adherence to internal controls.
  • Documents Business Requirements, Change Requests, and any other materials required to align business and technical needs for business solutions.

Others

  • Embraces learnings and best practices from previous experiences to enhance team efficiency and productivity, particularly regarding timeline management and successful project execution.
  • Executes any other duties, projects or functions assigned by your manager.

Qualifications

Required Skills & Experience

  • Bachelor’s Degree
  • Ability to analyze with data-focused insights and systems-thinking for effective transformation.
  • Strong digital and data literacy, with a propensity in data storytelling
  • Flexibility and agility to adapt to new ways of working, including the use of Generative AI.
  • Problem-solving skills, a can-do attitude, and the drive to deliver change and results.
  • Structured thought process and writing skills to document processes, project plans, and slides.
  • Presentation and engagement skills with a natural ability to influence and inspire.
  • An ability to communicate in verbal and written English with all levels, including management.
  • Highly organized, with the ability to meet deadlines and prioritize effectively
  • A passion for people and excellent interpersonal skills.

Key Skills

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Country Guide

Singapore

High-pay global hub in Asia

Posted
Feb 03, 2026
Type
Full-time
Level
Not Applicable
Location
Singapore
Company
Chubb

Industries

Insurance

Categories

Management Manufacturing

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