HR Services Supervisor

Join a team recognized for leadership, innovation and diversity

Job Purpose

Guide and manage human resources services as per Honeywell policies and programs

As a HR Services Supervisor, you will supervise the team and staff them optimally with focus on retention and results; Responsible for effective queue management - prioritize workload and align resources, provide direction to team members; Translate regional strategy into action plans; Drive and implement standardization and optimization of processes for the region; Support implementation of new tools and applications in the region;

Responsibilities

Manage, lead, and develop HR Specialists to ensure a positive and efficient customer experience through effective delivery and execution of HR services and processes
Manage processes and policies relating to day-to-day human resource global operations. Proactively seek opportunities to refine, expand, and improve the service provided by the team. Lead with continuous improvement mindset to contribute to the advancement and success of the HRS GO team. Act as the subject matter expert and resolve any escalated issues for the Global Operations team
Partner with Centers of Excellence (Payroll, Compensation and Benefits, On-boarding) to meet customer needs and implement process improvements.
Collaborate with Human Resources Generalist and HR Managers to communicate and/or present new processes or gather and incorporate feedback. Utilize various human resource information systems: Sales Force, Revisal, PeopleSoft, Time and Attendance systems, legislative tools
Performance management of functional team
Work as part of the team involved in end to end booking and billing processes – ensuring the successful and timely booking, delivery and billing of all orders in addition to the achievement of the Customer Experience metrics
Establish relationships with key stakeholders in the business to ensure support of the Global Customer Care team

Qualifications/Experience/Knowledge

University degree
Preferred minimum of 5 years’ experience in a Customer Services environment with proven record of leadership skills and initiatives (Team Coach/Team Leader previous experience of 1 year)
Experience working in a multi discipline team/multinational environment
Experience in reviewing and redesigning of processes
Good understanding and operational experience to drive a One-Honeywell approach

We Offer

Competitive Salary regularly increased based on your performance.
Enjoy 25 vacation days per year, plus extra days off for life's special events.
Meal vouchers.
Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers).
Medical Insurance Plan paid by the company.
Equal opportunity statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and make an impact!

#FutureShaper

Additional Information

JOB ID: req473818
Category: Human Resources
Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania

Human Resources (CORPORATE HR)

HR Services Supervisor

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