UX Designer

Primary Job Title:
UX Designer (Intermediate - Business Banking)
Alternate / Related Job Titles:

• Intermediate UX Designer
• User Experience Designer - Banking
• Product UX Designer
• Digital Experience Designer
• UX/UI Designer (Business Banking)

Location & Onsite Flexibility:Toronto, ON (Hybrid)
• Hybrid schedule: 3 onsite days starting in March; increasing to 4 onsite days later in the contractContract Details

• Position Type: Contract
• Contract Duration: 6 Months
• Start: As Soon As Possible
• Pay Rate: C$70-80/hour
• Schedule: Monday-Friday, 9:00 AM - 5:00 PM
• Extension Possible: Yes
• Conversion Possible: Yes

Job DescriptionAs a UX Designer, you are a passionate advocate for the customer, applying user-centered design principles to create intuitive, elegant, and impactful digital experiences. You are formally trained in design and thrive in environments that value customer-centric innovation, iteration, and collaboration. You take pride in your craft, obsess over details, and see feedback as a vital part of the design process.In this role, you will work closely with internal stakeholders and development teams to transform complex business banking challenges into meaningful user experiences across multiple digital touchpoints.Key Responsibilities

• Transform complex problems into elegant, user-focused experiences
• Lead ideation, concept development, and experience innovation
• Create sketches, wireframes, specifications, prototypes, scenarios, and storyboards
• Design and plan future-state and near-term cross-channel experiences
• Advocate for the user throughout the entire project lifecycle
• Collaborate closely with development teams to ensure design intent is achieved
• Effectively communicate conceptual ideas, detailed designs, and design rationales
• Participate in observational studies, usability testing, and customer research
• Stay current with emerging design methodologies, tools, and trends

Typical Work Environment

• Time in Meetings: Approximately 25%
• Stakeholders: Internal partners only
• Customer Data Access: No

Required Qualifications (Must-Have Skills)

• Degree in design or a design-related discipline (e.g., human-computer interaction, user-centered design, design strategy, industrial design)
• 5-7 years of experience as a UX Designer
• 3+ years of hands-on experience with Figma
• Strong ability to simplify and design complex user flows
• Expertise in creating sketches, wireframes, prototypes, scenarios, and storyboards
• Excellent user-centric problem-solving and prioritization skills
• Strong organization, logic, and analytical abilities
• Proven ability to communicate ideas clearly to diverse audiences and integrate feedback
• Meticulous attention to detail with a visually compelling design portfolio
• Strong collaboration skills with cross-functional development teams
• Effective storytelling and presentation skills for design concepts and rationale

Preferred / Nice-to-Have Skills

• Financial institution (FI) or business banking experience
• Expertise using AI-driven design tools to generate or transform assets
• Experience with usability testing, observational studies, and customer research

Additional Skills & Tools

• Strong prototyping skills using various techniques (sketch, paper, wireframe, interactive prototypes)
• Experience with tools such as Axure and Adobe Creative Suite
• Understanding of web and mobile technologies
• Data visualization and dashboard design experience, including personalized and role-based interfaces

About the CompanyOur client is a Top 10 bank in Canada and North America, delivering comprehensive financial solutions across retail, commercial, wealth management, and wholesale banking. The organization is committed to innovation and helping clients succeed in an evolving financial landscape.About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. We are committed to fostering diverse, inclusive, and equitable workplaces. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, life sciences, utilities, and retail throughout the U.S. and Canada.Job Number: 26-01329
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