DevOps Engineer - Network information GIS

WHO WE ARE?

Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals.

As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in a strong collaboration with our Partners in Switzerland and attract and retain high performers.

We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year.

We invite driven professionals to join us, grow with us, and help shape the future.

The team/project:

The team is responsible for the development, maintenance and support of a several Geoinformation Systems (GIS), a central components of the Swisscom IT infrastructure, which support an important business processes in a network construction and operation domain. RIDA, as one of the mentioned GIS, in addition to the internal needs (serving around 900 of internal Swisscom users) is also fulfilling a legal requirements in accordance with the Swiss Geoinformation Act and providing an access to so-called Swisscom network information portal for above 20 000 of external users, regularly needed for their daily business processes.

We are looking for a dedicated DevOps Engineer to join our team. You will ensure that our systems remain stable and efficient while developing innovative solutions and supporting our users. In your role as DevOps Engineer, you will be responsible for the system development and maintenance, analyzing problems and logs, monitoring the system usage and performance. In addition, your area of responsibility includes testing of the delivered features and fixes, user support and troubleshooting of the reported issues and fulfillment of other tasks according to the team backlog and business requirements. 

You will:

• Collaborate with development and business colleagues as well as other teams in the network construction area to develop new features, define possible solutions, bug fixes and ensure data quality and system stability
• Support the operational team in the installation process, testing the delivered software releases, as well as identifying the bugs and necessary fixes and improvements
• Ensure the flow of information for the internal and external users throughout Switzerland
• Perform as 2nd and 3rd level technical support specialist, including problem analysis, reproduction, troubleshooting and incident management
• Monitor the system usage, issues and performance and ensure stabile operation
• Support the network information community
• Document features, interfaces, use cases and know-how
• Collaborate in an international agile team and adapt to the new technologies and methods

What we offer:

• Salary from 2300 to 4000 EUR monthly gross
• 80 EUR monthly cell phone and internet allowance
• Flexible schedule and possibility to work in hybrid mode
• Ergonomic home office allowance in value of 500 EUR
• Possibility to work abroad for 4 weeks each year
• Health Insurance – includes gym or pool/aquatic fitness membership, issued after 1 month, and covers consultations with a psychologist or psychotherapist
• Optics (200 EUR every 2 years)
• 24 working days of annual paid holiday per year
• 5 dedicated paid learning day’s annually
• Day off on your birthday or names day
• 1 day off for social activities (voluntary project, adopting an animal)​
• Collaborative, friendly and driven work environment
• Work on innovations, cutting edge technologies and in autonomous high performance teams
• Parking options
• Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.)
• Annual salary review

• Experience and expertise in IT for the telecommunications sector, especially GIS and PNI
• Knowledge of the network construction process and practical experience in IT development and support for the telecommunications industry
• Skills in the tools/SW usage such as Kibana, Grafana, Elasticsearch, Logstash, experience on Oracle DB (pref. Geospatial data), Jenkins, GitLab, Geoserver, MapFish, Tomcat etc.
• Practical experience in the development process in part of requirements engineering, solution design, testing and support.
• Education in computer science, telecommunications or a relevant field (ETH/Uni/UAS/HF)
• A solution-oriented and team-oriented personality with initiative and a sense of responsibility
• Self-organization and willingness to take the responsibility over complex end-to-end tasks
• Willingness to work in an agile environment and undergo regular further training
• Fluent in English