Digital Business Analyst

At Emagine Portugal, we are not just another tech consultancy — we are part of a multinational group with a strong presence across Europe and Asia, delivering high-impact solutions to some of the most innovative technology projects out there.

Our goal? To be the most dynamic, energetic, and reliable player in the market. And for that, we need you.

We’re looking for a Digital Business Analyst to join an international digital team, working on the ongoing evolution of a large-scale B2C e-commerce platform.

In this role, you’ll collaborate closely with Product Owners, Product Managers, technical teams, QA, and business stakeholders, translating business needs and high-level ideas into clear requirements, user stories, and effective technical solutions, always with a continuous improvement mindset.

What you’ll be doing:

• Own requirements gathering and analysis across digital stakeholders
• Translate business needs into clear, actionable technical requirements
• Produce detailed functional documentation and user stories ready for development
• Create high-level conceptual designs aligned with business processes
• Work closely with Development, QA, Product and Delivery teams
• Support User Acceptance Testing (UAT)
• Maintain ownership of functional and non-functional requirements throughout the delivery lifecycle
• Support backlog management and prioritisation in Agile environments
• Identify opportunities to improve and streamline digital processes

What we’re looking for:

• 3+ years of experience working with e-commerce platforms
• Strong analytical and problem-solving skills, with the ability to communicate clearly with technical and non-technical stakeholders
• Solid understanding of the full project lifecycle, from discovery to delivery
• Experience in multinational, multi-channel environments (FMCG, manufacturing or similar)
• End-to-end knowledge of B2C, e-commerce, commercial and customer service processes
• Experience working in Agile environments (Scrum / Kanban) and waterfall
• Strong understanding of system integrations between e-commerce platforms, ERP and third-party services
• Ability to work autonomously in a fast-paced environment with tight deadlines

Nice to have:

• Experience with SAP Commerce Cloud
• Headless storefront architectures
• Payment gateways
• CMS and CRM platforms
• Certifications such as ISEB/BCS, ITIL or Prince2

📩 Interested? Let’s talk!