Interaction Designer

Mastek is seeking an experienced Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions.

Key responsibilities:

Interaction Design

• Lead the design of effective and intuitive interaction patterns for digital products and services.
• Translate user research findings into actionable interaction designs.
• Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly.
• Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles.
• Conduct usability testing and iterate on designs based on user feedback and data insights.
• Champion design best practices and advocate for user-centred approaches within teams.

Project Leadership

• Manage interaction design deliverables, ensuring timely and high-quality outputs.
• Collaborate with project leads, delivery managers, and stakeholders to align interaction designs with broader project objectives.
• Act as a subject matter expert for interaction design, advising on best practices and trends.
• Troubleshoot challenges in design delivery and ensure solutions address user and business needs.

Team Collaboration and Development

• Mentor and support junior interaction designers, fostering their growth and development.
• Share knowledge and insights through workshops, presentations, and community sessions.
• Contribute to the evolution of the UCD practice by developing templates, case studies, and methodologies.

Stakeholder Engagement

• Build strong relationships with clients, acting as a trusted advisor for interaction design.
• Effectively communicate design strategies and solutions to diverse stakeholders.
• Upskill and educate clients and team members on user-centred design methods and the value of interaction design.

Requirements:

Experience:

• Demonstratable experience in interaction design or related disciplines such as UX design or UI design.
• Proven ability to lead interaction design within agile, multidisciplinary teams.
• Demonstrated experience delivering user-centred designs for complex digital services.
• Hands-on expertise with tools like Figma, Sketch, or equivalent.
• Knowledge of accessibility standards and their application in design.
• Experience with HTML prototyping toolkits (e.g., GOV.UK and NHS.UK) is preferred, experience of Heroku is essential.

Skills:

• Exceptional interaction design skills with an ability to create user-centred solutions.
• Proven experience of usability testing methods and how to incorporate findings into designs.
• Excellent collaboration and communication skills to influence and engage stakeholders..
• Ability to manage time effectively, meet deadlines, and balance priorities.

Benefits:

• Competitive salary with an annual performance-related bonus.
• Training budget for professional development and growth.
• Choice of MacBook or Windows laptop with necessary software.
• Cycle to Work scheme.
• Flexible working structure (remote or hybrid options).
• Pension contributions and life insurance.
• Private healthcare.
• Opportunities to work on diverse projects across public and private sectors.

Why Join Us?

• We’re a purpose‑driven organisation committed to creating positive impact and championing inclusion.
• You’ll join a culture that encourages innovation, collaboration, and continuous growth.
• We celebrate difference and believe diverse perspectives lead to stronger solutions.
• Even if you don’t meet every requirement, we encourage you to apply — great talent comes from a variety of backgrounds.
• Your lived experience, unique strengths, and personal story matter — they help us design better outcomes for the communities we serve.
• We celebrate diversity of experience, knowledge, backgrounds, and perspectives, and believe these differences enable us to create meaningful impact. We are proud to be an equal opportunity employer and are committed to fairness and inclusion for all, regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital or partnership status, sexual orientation, gender identity, pregnancy or related conditions, or any other protected characteristic. If you require any reasonable adjustments or additional support during the recruitment process, please let us know.
• Be part of a collaborative and high-performing team.
• Work on innovative projects in the public sector.
• Opportunity to work with cutting-edge technologies and methodologies.

Ready to Make an Impact?

📩 Apply now and help us build a more inclusive, digitally empowered future.