-
Principle

IT Service Desk Administrator

Principle
Ireland · Contract · Associate

IT Service Desk Administrator - 12-Month Contract

📍 Dublin City Centre | Hybrid (4 days onsite, 1 WFH)

Salary Range on this role is €35,000 - €40,000.





We're partnering with a large, well-established public-sector organisation to hire an IT Service Desk Administrator to support a busy internal user base across Ireland and oversea

s.This is a hands-on first-line IT support role, ideal for someone who enjoys being visible, solving problems quickly, and working as part of a collaborative IT tea



m.

What you'll be d

  • oingProviding 1st line IT support across desktops, laptops, iPhones, networks, AV and secu
  • rityLogging, owning and resolving tickets via the IT helpdesk (with escalation where requi
  • red)Deploying and configuring hardware, software and user dev
  • icesSupporting meeting rooms, video conferencing and drop-in IT hub serv
  • icesManaging IT assets, MFDs, procurement and secure IT recyc
  • lingProactively identifying repeat issues and improving service desk proce



sses

What we're looki

  • ng for1-2 years' experience in an IT Support / Helpdesk / Service Des
  • k roleStrong Windows environment experience (Windows 10; Windows 11 migration exposure a
  • plus)Working knowledge of Microsoft 365, Teams and end-user support
  • toolsConfident communicator with strong customer-service ins
  • tinctsAbility to prioritise, work independently and thrive in a busy support envir
  • onmentLevel 6+ ICT qualification des



irable

Contract

  • details12-month contract with strong potential for e
  • xtensionHybrid working: 4 days onsite, 1 day f
  • rom homeDublin City Centre
  • locationCompetitive daily rate / salary aligned t


o market
If you're an IT support professional who likes being close to users, fixing real issues, and keeping systems running smoothly - this one's worth a conv



ersation.

📩 Apply or message me directly for mo


re details.
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Posted
Feb 06, 2026
Type
Contract
Level
Associate
Location
Dublin
Company
Principle

Industries

Government Administration International Affairs Technology Information Media

Categories

Information Technology

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