Projects Solutions Engineer | Telematics

We are looking for a Projects Solutions Engineer to strengthen our ambitious Professional Program group.

Teltonika's telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry.

Teltonika provides an opportunity for every ambitious Project Solutions Engineer to improve their skills, develop comprehensive knowledge of products, enhance and optimize Professional program.

In this role, you will:

• Review and resolve Level 3-5 tickets within our HelpDesk system
• Participate in program sprint planning and actively contribute to discussions
• Identify and suggest improvements to make the Professional Program more efficient and user-friendly
• Analyse recurring issues and create internal knowledge base articles to streamline troubleshooting
• Collaborate with engineers, product managers, and stakeholders to improve system efficiency
• Ensure timely resolution of customer issues while maintaining high service standards
  
  

What we expect of you:

• Fluency in English (both spoken and written), as it will be your primary working language (additional languages are an advantage)
• Experience with IoT, industrial devices, or embedded systems
• Strong analytical and troubleshooting skills
• Ability to work collaboratively with cross-functional teams
• Familiarity with HelpDesk systems and ticketing processes
• Knowledge of digital and analog input/output functionality is a plus
  
  

What we offer:

• Great opportunities to grow in a strong and rapidly expanding company
• Interesting and ambitious projects of industrial GPS tracking devices
• Place where curiosity is key: here, we share knowledge and learn in training courses, conferences or business trips
• Dynamic, challenging work environment and cooperation-based internal culture
• Care about your emotional and physical well-being by offering flexible work schedules, hybrid work opportunities health insurance
• Company-paid sports activities (basketball, football, volleyball, yoga) and other sports events
• Celebrating achievements and having fun together in team building, summer festivals, and other important occasions
• Opportunity for solid bonuses when participating in the recommendation program
• We delight with birthday and Christmas gifts and rewards on work anniversaries
• Office snacks
  
  

Salary

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. The salary for this position ranges from 15 Eur/h up to 18 Eur/h (:2500 Eur—3000 Eur) pre-tax, depending on your experience and expertise, with the option to get bonuses.

• In an employment agreement, we specify and define a fixed (tariff) hourly salary rate before taxes