Banking Operations - Internship

About Sygnum

Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenization and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.

Our Values

A key pillar of our success are the Sygnum values that define and unite us a team. We proudly call them our SYGN values:

• S stands for the importance we hold in Seeking and seizing opportunities, and the way we take personal ownership for delivering results for our clients;
• Y represents the way we say Yes to maintaining the highest level of integrity and fairness in everything we do. Sygnumers always display confidence without attitude;
• G reminds us to always Grow and win together. We only succeed by supporting each other and challenging ourselves, and our team-mates, to reach for new heights;
• N is here for Nose for value because we are always looking to focus on what matters most to our clients, partners and team.

Sygnum has one of the most diverse teams in the industry. Diversity plays a central role in keeping our work culture open, our teams productive and energised, and our solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together”, we fully embrace an equal opportunity mindset in the way we onboard, develop and promote our team members.

About the role

We are looking to enhance our team in Banking Operations with a smart mind that tackles challenges with a hands-on attitude and improvement-oriented mindset.

Banking Operations is primarily responsible for the setup and maintenance of static data relating to clients and instruments (incl. cryptos and tokenized assets), the processing of transactions (namely payments, post-trade settlement and clearing) as well as reconciliation and selected regulatory reporting’s. Banking Operations thus contributes to ensuring an optimum customer service, at optimum cost/benefit and risk/benefit relations, by correctly entering relevant data and information into the systems, timely and accurately processing the different types of transactions, ensuring that transaction and position entries are correct, as well as by issuing reports within its scope of responsibility to the relevant stakeholders.

We look for someone with broad interests and versatile skills. In this position, you report directly to the Head of Banking Operations Processing, who reports to the Head Banking Operations.

• Ensure smooth client settlement of fiat (e.g., options), and crypto trades
• Reconcile daily balances and positions, and periodic client staking rewards
• Support and manage efficiently daily operations for both fiat and digital assets transactions (Staking, payments & payments investigations, security transfers, Subscription & Redemption of funds etc.)
• Opening and maintaining financial products in the core banking system
• Support the implementation and operational handling of new products and services
• Contribute to continuous quality improvement and risk management of our Financial Services Operations
• Identify tasks that can be automated or improved via Macro, excel, etc.
• Support ad hoc administrative tasks whenever required

Our ideal candidate

• A strong analytical mindset. You need to be able to collect and analyze information and to formulate and solve problems in a structured way
• A confident appearance in meetings. Be it for an internal meeting, we expect that you can share your views in a professional manner
• Know your tools. As we work in a business environment, it’s good to visualize things. Hence, you should be capable to create PowerPoint slides by yourself and handle Excel sheets
• Be willing to learn fast. We do not expect you to have ten years of experience in a field that exists for five. However, we expect you to quickly deep dive into a topic and build expertise by learning from others or by yourself
• A strong can-do attitude. As we are a startup, your scope of action will be broad. Hence, we expect that you are willing (and ideally enjoying) to tackle all the potential challenges ahead. For some, you will know the solution, for others, you need to find it. However, as we work as a team, there is no mountain or challenge too big to not be summitted
• Be an open-minded team player. You will work in a position where many endpoints come together. It is vital that you can efficiently collaborate with other teams to further push our goals as a company
• Commitment. Readiness to dedicate yourself fully to the role and contribute effectively throughout the 6-month period

Our Offer

Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy and collaboration and open communication. Alongside our ambitious long-term mission, we also come together for reaching important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day, and regularly celebrate together at themed company events as part of our journey to shape Future Finance.

Sygnum offers a comprehensive package of benefits for all team members. They include:

• Opportunity to be part of a movement shaping the future of our world’s financial system

• Experienced leadership teams who are masters of scale and facilitate smart growth

• Colleagues that are friendly, diverse, professional, highly skilled, international, and motivated

• Flexible/Work at home policies

• Professional development via Mentoring and Buddy programs

If you are passionate about the potential of blockchain to shape Future Finance and your profile is a good fit for this position, please send us your CV today!