HubMub
-
Cartier

Client Insights Project Manager

Cartier
United Arab Emirates · Full-time · Associate
WHAT WILL BE YOUR MISSION?

The Client Insights Project Manager Will Act As a Key Enabler Leveraging In-depth Client Insights, Assist Cross-functional Teams In Developing And Orchestrating Data-driven Client Communication And Engagement Strategies; And Support The Business In Identifying The Opportunities For Driving Growth, And Fostering Loyalty Through Comprehensive Data Analysis And Robust Reporting As Follows

Client insights & client development

  • Analyze clients’ data to identify main priorities for UAE business and opportunities of growth.
  • Translate complex data findings into clear, actionable insights and compelling narratives for various internal stakeholders, including management and Boutiques’ teams
  • Support on crafting client activations & journeys, working cross-functionally to drive growth, increase loyalty & foster recruitment.
  • Perform ad-hoc analysis to answer specific business questions or deepen understanding of behavior or trends that are not available in existing automated dashboards.
  • Collaborate with the High-End business unit to define dedicated client journeys to ensure recruitment and development of High-End clients.
  • Proactively monitor and identify emerging client behaviors, market trends, and competitive landscapes to anticipate future opportunities and challenges.

Dashboards creation & maintaining

  • Design and produce dashboards/reports to provide in-depth analysis of clients’ behavior, client journey, spending patterns.
  • Collaborate with the internal Data Analytics Team to enrich the current dashboards with more insights and diffuse the Client Knowledge among other Teams and Boutiques.
  • Ensure the accuracy, consistency, and reliability of data presented in all dashboards and reports, implementing robust data validation processes.
  • Proactively gather and translate evolving business requirements from various stakeholders into actionable specifications for new dashboard development and enhancements.
  • Provide comprehensive training and ongoing support to end-users, empowering them to effectively utilize dashboards for informed decision-making and fostering a data-driven culture.

Strategic support & Action Plans

  • Leverage in-depth client data analysis to identify strategic opportunities and inform the development of comprehensive client engagement strategies.
  • Collaborate cross-functionally with key stakeholders (Marketing, High-End, Retail, etc) to co-create and define actionable strategies and initiatives based on client insights.
  • Orchestrate the end-to-end execution of strategic client initiatives, ensuring seamless coordination, resource alignment, and adherence to timelines.
  • Monitor the effectiveness of implemented strategies, analyze key performance indicators, and provide recommendations for continuous optimization and adaptation

Managerial scope

Manage a Client Insights Graduate Trainee.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Minimum of 3 to 5 years of professional experience in CRM or Data analytics position, with a degree in Marketing, Business Administration or Data Science
  • Proficient in data analysis and reporting.
  • Analytical and detail orientated
  • Proactive with an ability to prioritize in a fast paced, demanding environment
  • Dynamic personality, multitasker, flexible, team-oriented and able to show initiative
  • Excellent communication skills and interpersonal skills with the ability to interact/collaborate within a team.
  • Ability to navigate in complex international environments
  • Experience in manipulating data & providing actionable insights, use of visualization tools (Looker, Power BI, Tableau, etc.).
  • Fluent preferably in multiple languages with spoken and written English mandatory. Arabic & French are a plus.

Key Skills

Ranked by relevance

data analysis power bi tableau looker crm
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Country Guide

United Arab Emirates

Tax-friendly regional tech hub

Posted
Feb 06, 2026
Type
Full-time
Level
Associate
Location
Dubai
Company
Cartier

Industries

Retail Luxury Goods Jewelry

Categories

Marketing

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