Analyst, Loyalty, Business Intelligence & Analytics

Job ID: 281758

Location Name: CA-FSC SF Off (0174)

Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)

Job Type

Position Type: Regular

Job Function: Business Strategy & Innovation

Work Location: Hybrid - San Francisco

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. 

Your Role At Sephora

Ready for a career glow up? As Analyst, Loyalty, Business Intelligence & Analytics, you'll be transforming data into actionable insights that drive Sephora's loyalty and promotional strategies. The work you do will impact beauty, as you uncover the key drivers behind client behavior and business performance across our entire organization. You'll be part of a team that's united in beauty, supported by those who are equally passionate about leveraging data to answer Sephora's toughest questions and shape strategic decisions.

What You'll Do

• Deliver clear and concise reports and presentations that communicate key insights and recommendations to stakeholders, measuring promotional performance and diagnosing client health across different segments
• Lead loyalty and promotional forecasting and planning in partnership with key stakeholders, Finance, and senior leadership to drive budget accuracy and strategic planning
• Develop and maintain robust dashboards and analytical tools for comprehensive business performance monitoring, optimizing data processing to ensure operational efficiency and accuracy
• Execute a comprehensive analytics strategy for customer loyalty programs by extracting actionable insights from client purchase data, digital data, competitive insights, and research
  
  

What You'll Bring

• 2+ years of experience in Analytics, Business Intelligence, or Marketing Analytics, preferably within retail, CPG, or beauty industries
• Advanced SQL skills and proficiency in Business Intelligence tools (e.g., Tableau, Power BI) with demonstrated ability in dashboard development, complex calculations, and data source integration
• Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Business Analytics)
• Strong analytical acumen with exceptional critical thinking skills, an entrepreneurial mindset, and excellent communication abilities to translate complex data into clear insights for both technical and non-technical audiences
  
  

What You’ll Get

The annual base salary range for this position is $104,000.00 - $117,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.
  
  

Rewards As Unique As You

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance. You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth. Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support. Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.
  
  

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful