IT Functional Analyst

Context & Mission Driven by the demand for faster, secure, and always-available cross-border payments, the payment industry is increasingly exploring blockchain and Distributed Ledger Technology (DLT) as alternative payment rails. These technologies promise improved speed, transparency, and cost efficiency compared to traditional payment infrastructures. As one of the largest payment processors in Europe, the compagny aims to be a pioneer in this domain. To support this ambition, the compagny is strengthening its International Payments Tribe in Brussels and is looking for an experienced IT Functional Analyst to join an international, agile, and multicultural team. The mission of the Tribe International Payments is to grow as a reliable and cost efficient payment service provider for the compagny clients worldwide, while continuously delivering innovative payment products and technologies. You will work within empowered, cross-functional Agile squads involved in the analysis, design, development, integration, testing, and support of high-quality payment solutions, mainly in a Java-based ecosystem. Key Responsibilities Preparation Phase • Support business analysts and clients in shaping solution options aligned with enterprise architecture, strategy, and cost/benefit considerations. • Propose alternative, compliant, and efficient solutions. • Ensure adherence to the compagny standards (architecture, security, enterprise rules). • Collaborate closely with architects to define solution architecture. • Refine business requirements with Business Analysts and Product Owners into Features and User Stories. • Act as a liaison between business, clients, and IT asset teams, ensuring a unified understanding of requirements. Elaboration Phase • Translate business requirements into detailed functional and technical specifications for development and testing teams. • Define and align functional responsibilities across involved IT assets. • Design application-level impacts across system components. • Coordinate with technical teams to clarify and document their implementation requirements. Construction Phase • Follow up on development and testing to ensure alignment with functional and technical specifications. • Define technical components spanning multiple teams. • Collaborate with other squads within the International Payments Tribe • Support suppliers during development, integration, and assembly testing. • Contribute to API implementation, maintenance, and future enhancements. • Produce and maintain high-quality documentation. • Support test activities: test scenarios, defect analysis, and resolution of complex issues. • Assist release and deployment teams across environments. Production & Support • Provide post-go-live support to operational teams and helpdesks. • Analyze production incidents and coordinate resolutions. • Maintain and update documentation accordingly. In an Agile environment, preparation, elaboration, and construction activities are combined and iteratively delivered within sprints. Required Skills & Experience Experience • Minimum 7 years of experience as an IT Functional Analyst • Strong experience in banking and payment systems • Proven experience in payments process analysis • Practical experience in Agile / Scrum environments Technical Skills (Mandatory) • Strong functional and technical understanding of IT systems • Experience designing and building Swagger / OpenAPI-based APIs • Ability to translate business needs into functional and technical specifications Functional & Methodological Skills • Solid knowledge of analysis methodologies • Experience working with Features, User Stories, and Agile artifacts Education & Certifications • Bachelor’s or Master’s degree in Computer Science or equivalent Languages • French: Mandatory • English: Mandatory • Dutch: Basic knowledge Agile Mindset & Ways of Working • Positive, pragmatic, and solution-oriented attitude • Continuous learner with strong knowledge-sharing mindset • Strong team focus: collective success over individual performance • Embraces feedback and continuous improvement • Willingness to contribute beyond primary role in a cross-functional Agile team Soft Skills • Strong analytical skills with clear and precise documentation abilities • Excellent organization and prioritization skills • Customer-oriented with strong relationship-building capabilities • Strong communication skills with internal and external stakeholders • Result-driven and pragmatic problem solver • Proactive, self-motivated, and quick self-starter • Comfortable in dynamic, complex, and multicultural environments • Strong stakeholder management and feedback culture