π΅ Capitole is still growing and we want to do it with you! π
We are looking for a partner able to provide a Night Shift IT Operator / Console Operator (m/f/n) to strengthen the bankβs night-time operational activities.
π€ Responsabilities and Requirements:
- Ensure continuous and reliable night-time IT operations by providing a dedicated operator on site, guaranteeing system monitoring, incident handling, and operational continuity.
- The partner company must ensure uninterrupted presence, including replacement management (holidays, absences, illness).
- Monitor IT systems and ensure high reactivity during night operations
- Assist the on-duty operator in decision-making and workload management
- Handle incidents end-to-end: Ticket creation and follow-up in ServiceNow, Incident analysis and execution of corrective actions, Actions on the scheduler or JCL, with escalation when required
- Perform operational controls, checklists, and KPI follow-up within required timelines
π οΈ Technical Requirements:
- Experience in IT production monitoring
- Knowledge of the following tools and technologies: ServiceNow ticket management, SCOM monitoring, Nagios monitoring, MVS-ISPF operator level, IZWS Scheduler (TWS / OPC) operator level, JCL operator level
- High level of rigor, vigilance, and sense of responsibility
- Ability to strictly follow established procedures and regulations
- Proven experience in IT production environments
π Why Capitole?
π€ Our employees come first. We believe in a different, more human model, placing people at the center of our company.
- π Permanent contract or Freelancing
- π Company car
- π₯ Health Insurance with DKV
- π½οΈ Meal voucher
- πΌ Onsite working
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Don't hesitate to send us your profile, we are looking forward to meeting you! βπ©
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- Posted
- Feb 11, 2026
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Luxembourg
- Company
- Capitole
Industries
Categories
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