Coordinator People & Culture - Learning & Development

Mandarin Oriental, Geneva is looking for a Coordinator People & Culture - Learning & Development to join our People & Culture team.

Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?

We invite you to become a Fan of the Exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Geneva, ideally located on the banks of the Rhône River, is a true landmark combining timeless Swiss elegance with Mandarin Oriental’s renowned hospitality. With 181 rooms and suites, exceptional restaurants, and a passionate team of professionals, the hotel embodies our mission to transform the ordinary into the exceptional every single day.

About The Job

Based at Mandarin Oriental, Geneva, the Coordinator People & Culture - Learning & Development is responsible for assisting the Assistant Director of People & Culture and the Assistant Manager of People & Culture in the day-to-day management of the department's administrative activities, as well as the Director of People & Culture in specific projects.

He/she also assists the Learning & Development Director in various tasks, particularly those related to coordinating training activities, administrative follow-up, and implementing development programs.

In this role, he/she performs various cross-functional tasks and ensures that good working relationships are maintained with all employees.

As Coordinator People & Culture - Learning & Development, you will be responsible for:

Administrative And Organizational Tasks

• Keep the office and interview room clean and ready to welcome employees and candidates.
• Manage administrative documents: certificates, personnel files, responses to applications, reference checks.
• Prepare and organize employee arrival and departure files.
• Oversee the management of staff accommodation and locker rooms.
  
  

Welcoming And Integrating Employees

• Support new employees upon their arrival (administration, uniforms, introductions).
• Provide personalized follow-up to meet the needs of the teams.
  
  

Communication And Coordination

• Update internal lists and the department's activity schedule.
• Organize events and coordinate internal communication campaigns via the Beekeeper app (birthdays, surveys, challenges).
  
  

As Coordinator People & Culture - Learning & Development we expect from you:

• Discretion, organization, and strict adherence to confidentiality.
• Ability to establish professional relationships and provide exemplary service in accordance with Mandarin Oriental standards.
• A passion for hospitality and attention to detail.
• Experience in human resources in a luxury hotel environment preferred.
• Team spirit, curiosity, and a desire to learn and grow.
• Good communication skills and a flexible attitude.
• Fluency in English and French, another European language is a plus.
• A valid Swiss work permit or EU passport.
  
  

Our Commitment to You

Learning & Development – Your success is our success. We craft unique learning and development programmes for every stage of your career so that you continue to grow and thrive.

MOstay – When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can enjoy complimentary stays and special rates for you and your loved ones at our hotels around the world.

Health & Colleague Wellness – Finding the right work-life balance is essential. Your wellbeing matters to us — that’s why we offer health benefits and wellness programmes globally.

Local Benefits At Mandarin Oriental, Geneva

• A competitive salary and benefits package in line with the Swiss luxury hospitality market.
• Daily meals provided at our staff restaurant.
• Uniform provided and maintained by the hotel.
  
  

We’re Fans. Are you?