Project Manager

Location: Warsaw

Department: Global IT / Operations

Employment Type: Full-time

Salary: up to £65,000 Gross/a DOE

About the Role

We are seeking an experienced Project Manager to lead the structured delivery of global IT Procure-to-Pay (P2P) projects. In this role, you will own projects end-to-end from definition and planning through to deployment and transition to BAU, ensuring delivery to scope, schedule, cost, and quality.

This is an opportunity to work in a multinational, matrixed environment, collaborating with diverse global teams while driving meaningful operational and technology change.

If you excel at structured delivery, stakeholder alignment, and steering complex initiatives within formal governance environments, we want to hear from you.

What You’ll Be Doing

Project Ownership & Delivery

• Lead the end-to-end delivery of global IT P2P projects.
• Manage delivery through all lifecycle phases - initiation, planning, execution, deployment, and handover.
• Ensure projects remain aligned to business objectives and agreed investment cases.

Stakeholder & Matrix Management

• Act as the primary project lead for in-country delivery.
• Collaborate with business stakeholders across the group.
• Coordinate with global and regional delivery teams including:
• Implementation teams
• Manila Helpdesk
• Group IT Network and MS Windows teams
• External engineering partners

Resource & Capacity Management

• Work with Customer Technology Managers to define resource demand and skill requirements.
• Secure and align resources across functional teams, including Manila-based teams.
• Manage resource dependencies and constraints throughout delivery.

Project Definition & Documentation

• Create and manage project initiation documentation, scope definitions, financial assumptions, and business cases.
• Maintain controlled, current, and approved project documentation in line with PMO standards.

Planning, Controls & Reporting

• Build and maintain full project plans including Gantt charts, critical path, and dependency mapping.
• Monitor progress against baselines and provide regular, structured reporting (RAG, risks, issues, dependencies).
• Escalate risks and exceptions with clear impact assessments.

Change, Risk & Issue Management

• Operate formal change control processes.
• Maintain and actively manage RAID logs.
• Implement corrective actions where delivery deviates from plan.

Transition & Operational Handover

• Prepare and execute transition to BAU.
• Ensure operational readiness, completed handover documentation, and closure criteria approval.

Governance & PMO Engagement

• Attend weekly PMO/governance forums.
• Ensure compliance with PMO reporting cadence, documentation standards, and governance requirements.

What We’re Looking For

Qualifications & Experience

• Recognised Project Management qualification: PRINCE2 Practitioner, PMP, APM PMQ, or equivalent.
• 3+ years' experience delivering projects in IT and/or operational environments.
• Proven track record managing end-to-end project lifecycles, including transition to BAU.
• Experience delivering in multi-national or matrix organisations.
• Strong knowledge of planning, scope control, cost management, risk, and change.

Tools & Technical Skills

• Strong working knowledge of Jira.
• Proficiency in Microsoft Project and the Microsoft Office suite.
• Experience producing polished reporting for senior stakeholders.

Core Competencies

• Excellent English communication skills (written and verbal).
• Strong stakeholder management across diverse, cross-cultural teams.
• Ability to translate technical information into clear business language.
• Evidence-based decision-making and confident independent working.
• Collaborative, delivery-focused, and comfortable in low-hierarchy environments.

Why Join Us?

• Work on meaningful global IT transformation.
• Be part of a supportive environment with strong governance and delivery frameworks.
• Opportunity to grow, influence, and lead high-impact technology projects.