Senior Project Manager – Banking Operational Transformation & Digitization

The Senior Project Manager will lead and deliver phased operational transformation and digitization programs across the bank. The role focuses on modernizing manual operational procedures and workflows by leveraging the bank’s T24 core banking system, NewGen workflow management platform, and supporting peripheral systems to enable end-to-end, integrated, and digital processes across business functions—from customer onboarding through transaction

completion.

The role requires strong delivery governance, stakeholder engagement, financial

control, and the ability to demonstrate measurable success after each phase and

key deliverable.

Key Skills & Competencies

Technical & Domain Expertise:

•Strong experience in banking operations transformation and digitization

•Hands-on delivery experience with T24 core banking and workflow/BPM

platforms (preferable)

•Strong understanding of end-to-end banking operations (customer onboarding,

servicing, transaction processing)

•Experience integrating core banking and peripheral systems

Project & Leadership Skills:

•Proven experience delivering complex programs using phased or iterative

delivery models

•Strong leadership and people management skills across functional and

technical teams

•Excellent stakeholder management and executive communication skills

•Strong risk, dependency, and issue management capabilities

Qualifications & Experience

•Bachelor’s degree in Business, IT, Engineering, or related field (Master’s

preferred)

•10+ years of project management experience, preferably within banking or

financial services

•Proven track record delivering phased transformation or digitization

programs

•PMP, PRINCE2, Agile, or equivalent certification preferred