Business / Functional Analyst – Digital Transformation

About Meritis

Founded in Paris in 2007, Meritis began its journey with a clear ambition: to make technology consulting smarter, more human, and more impactful.

Since then, the company has grown rapidly, expanding across France to cities such as Lyon, Bordeaux, and Lille, and extending its footprint internationally with the opening of an office in Lisbon in 2023.

In 2025, Meritis continued its European expansion by launching operations in Belgium and Luxembourg, strengthening its ability to support clients in their digital transformation journeys across Europe.

For our Brussels office, we are currently looking for a Medior Business / Functional Analyst to join one of our trusted clients in the insurance sector.

About the Role

For a major insurance client based in Brussels, we are seeking an experienced Business / Functional Analyst with a strong background in digital transformation projects within the insurance industry.

You will join a complex and mature organization undergoing significant transformation and acceleration. Acting as a key link between business stakeholders, IT teams, and external partners, you will help translate strategic objectives into high-quality, actionable solutions.

This is a hybrid position, based in Brussels.

Key Responsibilities

As a Business / Functional Analyst, you will:

• Analyze and formalize business needs within complex insurance processes
• Translate business requirements into clear and structured functional specifications
• Work within a matrix organization involving multiple stakeholders and decision-making layers
• Support digital transformation initiatives impacting processes, tools, and ways of working
• Collaborate closely with:
• Business owners
• IT and technical teams
• Vendors and external partners
• Contribute to process redesign, optimization, and governance
• Support change initiatives and ensure alignment between business and technology
• Participate in phased deliveries and transformation waves
• Ensure quality, consistency, and traceability of requirements throughout the project lifecycle

Your Profile

We are looking for a medior to senior-level professional with the following background:

• 5–10 years of experience as a Business Analyst and/or Functional Analyst
• Strong experience in the insurance sector (life, non-life, claims, policy administration, or similar domains)
• Proven experience in digital transformation projects
• Comfortable working in complex, matrix-based organizations
• Able to interact effectively with both senior business stakeholders and technical teams
• Strong analytical skills with a high level of attention to detail
• Experience working with external vendors is a plus
• Familiarity with structured delivery methodologies (Agile, hybrid, or waterfall)

Languages

• English: Fluent
• Dutch or French: Strong professional proficiency

What We Offer

• A long-term assignment within a strategic digital transformation program
• Exposure to large-scale, complex insurance initiatives
• A collaborative and professional environment with experienced teams
• Hybrid working model (Brussels-based, combining onsite and remote work)
• A permanent employment contract with a stable and reputable employer