Scrum Master

Job Title :: Scrum Master with ServiceNow

Location :: Montreal, Quebec - Hybrid

Duration :: Long term

Required Qualifications

Bachelor’s degree in computer science, Business, or a related field (Master's preferred).

5+ years of experience as a Scrum Master, with at least 2 years in a senior or lead capacity.

Familiarity with ServiceNow (HAMPro / SAMPro modules), ServiceNow Platform Analytics, PowerBI

Proven experience guiding multiple agile teams and scaling Scrum practices.

Strong knowledge of Agile methodologies (Scrum, Kanban, XP) and frameworks.

Excellent facilitation, coaching, and mentoring skills.

Outstanding communication, interpersonal, and conflict resolution abilities.

Experience with agile project management tools (e.g., Jira, Azure DevOps, Rally).

Ability to influence and drive organizational change.

Preferred Skills and Attributes

Advanced Scrum Master certification (e.g., Certified Scrum Professional, SAFe Scrum Master, PMI-ACP) strongly preferred

Experience in large-scale agile transformations and working within distributed teams.

Ability to analyze data, identify trends, and implement process improvements.

Strong organizational and time management skills.

Adaptability, resilience, and a continuous learning mindset