GCP Operations & Maintenance Support Engineer

Role: GCP Operations & Maintenance Support Engineer

Location: Helsinki, Finland

Employment type: Full-time

Experience: 5+yrs

Language requirements: Finnish & English

We are looking for an experienced Cloud Operations Engineer / Site Reliability Engineer (SRE) to provide operations and maintenance support for workloads running on Google Cloud Platform (GCP). This role ensures high availability, security, and compliance of cloud services through proactive monitoring, incident management, and automation. You will work closely with client teams to maintain operational excellence and deliver continuous improvements.

Key Responsibilities:

Monitoring & Observability

• Configure and manage Cloud Monitoring, Logging, and alerting for GCP resources and Kubernetes clusters.
• Maintain operational dashboards and ensure SLO/SLI compliance.

Incident & Problem Management

• Respond to incidents, perform root cause analysis (RCA), and implement corrective actions.
• Manage service requests and changes following ITIL processes.

Routine Maintenance

• Perform OS patching, VM lifecycle management, and GKE cluster upgrades.
• Ensure compliance with organisational and client standards.

IAM & Security

• Manage Identity and Access Management (IAM) roles and policies.
• Enforce least-privilege access and implement security best practices.

Cost & Capacity Management

• Monitor and optimise cloud costs using GCP billing tools.
• Plan capacity and ensure efficient resource utilisation.

Automation

• Develop Infrastructure as Code (Terraform) and scripts (Python, Bash) for operational tasks.
• Implement CI/CD pipelines for configuration and deployment automation.

Governance & Reporting

• Maintain runbooks, SOPs, and compliance documentation.
• Produce governance reports and operational metrics for stakeholders.

Collaboration

• Work with application, security, and network teams.
• Participate in on-call rotations and change windows.

Experience & Skills Requirements:

Experience

• 5+ years in cloud operations or system administration.
• Minimum 3 years managing GCP environments in production.
• Hands-on with GCP services: Compute Engine, GKE, VPC networking, Cloud Storage, IAM.
• Proficiency in monitoring tools, observability practices, and performance tuning.
• Strong scripting skills (Python, Bash) and Infrastructure as Code (Terraform).
• Familiarity with ITIL processes for incident, change, and problem management.
• Experience with governance and compliance frameworks.
• Ability to work in client-facing roles and cross-functional teams.

Preferred Certifications

• Google Cloud Professional Cloud Architect or DevOps Engineer.
• Kubernetes certifications (CKA/CKS).
• ITIL Foundation

Success Metrics & Unique Selling Proposition (USP) of The Role:

• High availability and SLO compliance.
• Reduced MTTR and improved incident response.
• Cost optimisation and security compliance.
• Audit readiness and governance reporting.

What we offer / What’s in it for you:

• Work for a Global IT Services major with presence in all major European economies.
• Opportunity to learn and grow the career in emerging technologies.

Ready to take your career to the next level? If you’re enthusiastic about with an advanced competency and eager to make a difference, apply now to be part of our journey!

Apply now!

Send your CV together with the motivation letter to [email protected] We will go through the applications on an ongoing basis.

At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’. We encourage people with diverse backgrounds to apply for our positions.

ABOUT US:

Tata Consultancy Services is a digital transformation and technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce in 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to Artificial Intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including TCS Lidingöloppet, TCS London Marathon and TCS Amsterdam Marathon with a focus on promoting health, sustainability, and community empowerment. TCS generated consolidated revenues of over US $30 billion in the fiscal year ended March 31, 2025.

With a history of over 45 years in Europe, TCS is a transformation partner for companies in industries that range from banking and retail to insurance and travel. Our agile and diverse workforce is distributed in 62 offices across Europe.

• TCS has been ranked number 1 in Customer Satisfaction in Europe for 12 consecutive years.
• TCS has been named Top Employer in Europe for 13 consecutive years
• TCS has been recognized as one of the world’s Top 50 Brands by Kantar BrandZ in 2025
• 80,000 associates are supporting clients in Europe.

TCS in the Nordics & Finland

TCS has been operating in the Nordic countries since 1991. The company's Finnish, Swedish, Norwegian and Danish customers are served by a total of 20,000 experts. Our customers have chosen TCS as the best IT consulting service provider in the Nordics every year. TCS has also received the Top Employer recognition in Finland for Six years in a row.

For more information, visit www.tcs.com

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